Issue 104697 - Check for updates non functional
Summary: Check for updates non functional
Status: CLOSED DUPLICATE of issue 95975
Alias: None
Product: Installation
Classification: Application
Component: code (show other issues)
Version: OOo 3.1
Hardware: Mac Mac OS X, all
: P3 Trivial (vote)
Target Milestone: ---
Assignee: Joost Andrae
QA Contact: issues@installation
URL:
Keywords: needmoreinfo
Depends on:
Blocks:
 
Reported: 2009-09-01 20:16 UTC by crhaywood
Modified: 2009-09-22 20:48 UTC (History)
2 users (show)

See Also:
Issue Type: DEFECT
Latest Confirmation in: ---
Developer Difficulty: ---

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Description crhaywood 2009-09-01 20:16:31 UTC 
The auto update check does not work, either on auto update or on manual update
between version 3.1.0 and 3.1.1
Comment 1 Olaf Felka 2009-09-02 06:39:47 UTC 
What are the symptoms of "non functional" and "does not work"?
Comment 2 crhaywood 2009-09-02 13:15:50 UTC 
Apologies for the lack of specificity- it was a simple issue and I had presumed
a known one for the mac.

Open Office.org > preferences > online update > Check now (with any permutation
of the options on the online update options window) > Checking for an update failed.
Comment 3 Olaf Felka 2009-09-02 14:44:58 UTC 
See also issue 104558. All servers are at a high load. That's why we haven't
switched the online update for OOo 3.1 notification active.
@ ja: Please keep in mind to activate  the online update when the community
downloads have "calmed down".
Comment 4 Joost Andrae 2009-09-02 14:53:01 UTC 
Product update service has already been activated yesterday. Maybe the download
infrastructure cannot handle such a load. Please wait a few days and try again
Comment 5 crhaywood 2009-09-02 14:58:13 UTC 
Thanks chaps!
Comment 6 biser 2009-09-10 15:29:45 UTC 
I'm receiving the same error on Windows 7 RC - 64 bit version.

-----------------------------------------------------------------------------
Status:
Checking for an update failed.

Description: 
Could not establish Internet connection to update32.services.openoffice.org.
-----------------------------------------------------------------------------

Further info: I originally discovered this problem after trying to use a
spreadsheet that accesses data from the internet. Several other users have run
into the problem but the author can not duplicate it. I'm wondering if there's a
64bit problem in the tcp code?

The discussion of the problem with the spreadsheet is here:

http://dmz-gaming.com/viewtopic.php?id=4479
Comment 7 Joost Andrae 2009-09-10 16:35:06 UTC 
.

*** This issue has been marked as a duplicate of 95975 ***
Comment 8 Mechtilde 2009-09-22 20:48:22 UTC 
duplicate -> closed