Issue 93035 - Help/check for updates does not work
Summary: Help/check for updates does not work
Status: CLOSED DUPLICATE of issue 95975
Alias: None
Product: Calc
Classification: Application
Component: configuration (show other issues)
Version: OOo 1.0.0
Hardware: Mac Mac OS X, all
: P3 Trivial with 4 votes (vote)
Target Milestone: ---
Assignee: spreadsheet
QA Contact: issues@sc
URL:
Keywords:
Depends on:
Blocks:
 
Reported: 2008-08-22 18:14 UTC by annohermanns
Modified: 2009-07-16 15:24 UTC (History)
2 users (show)

See Also:
Issue Type: DEFECT
Latest Confirmation in: ---
Developer Difficulty: ---

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Description annohermanns 2008-08-22 18:14:17 UTC 
OS is Mac OS 10.4 running on an Intel iMac
version of OpenOffice installed yesterday is 
OOo_3.0.0beta2_20080707_MacOSXIntel_AQUA_install_en-US.dmg
Update says

"could not establish internet connection to update30.services.openoffice.org"
Comment 1 panajev 2008-09-08 13:13:34 UTC 
This happens on my system too, I try daily several times a day.

"Could not establish Internet connection to update30.services.openoffice.org."

OpenOffice 3.0.0 Beta
BEB300m3 (Build:9328)

Windows Vista SP1
Comment 2 panajev 2008-09-08 13:40:56 UTC 
Same problem in the freshly released OpenOffice 3.0.0 RC1.
Comment 3 zdavatz 2008-09-15 10:25:23 UTC 
Same Problem here on Linux Gentoo.

OOO300m5 (Build:9350)

Best
Zeno
Comment 4 Graham Perrin 2008-10-08 22:43:20 UTC 
= See also =

Issue 91874
Check for update fails

Issue 94174
Checking for an update failed. - without description
Comment 5 asbjornu 2009-02-11 18:59:15 UTC 
This issue is unrelated to "Spreadsheets" so I propose changing "Component" to something more 
generic, as it affects the whole OpenOffice suite of applications. The self-updated procedure simply 
doesn't work and hasn't been for quite some time.

Having to visit the website and download it from there is a pretty lousy user experience and if the 
update procedure is unsupported for whatever reason, the whole update feature and related user 
interfaces should be removed completely. The way it is now with a seemingly functioning update 
feature that doesn't work at all is just frustrating.

The simplest form of "fix" to the problem is to direct the user to the download page of OpenOffice.org 
where he can manually download and update the application, but a fully functional automatic self-
updater (with a BitTorrent backend) would have been so much better.
Comment 6 Olaf Felka 2009-07-16 15:24:11 UTC 
duplicate

*** This issue has been marked as a duplicate of 95975 ***
Comment 7 Olaf Felka 2009-07-16 15:24:30 UTC 
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