Issue 58916 - OpenOffice.org crashes at opening a certain file
Summary: OpenOffice.org crashes at opening a certain file
Status: CLOSED IRREPRODUCIBLE
Alias: None
Product: Impress
Classification: Application
Component: code (show other issues)
Version: OOo 2.0
Hardware: PC Linux, all
: P2 Trivial (vote)
Target Milestone: ---
Assignee: wolframgarten
QA Contact: issues@graphics
URL: http://home.student.utwente.nl/r.teun...
Keywords:
Depends on:
Blocks:
 
Reported: 2005-12-05 20:36 UTC by zeekoe
Modified: 2005-12-08 09:44 UTC (History)
1 user (show)

See Also:
Issue Type: DEFECT
Latest Confirmation in: ---
Developer Difficulty: ---


Attachments
The file triggering the crash. Just open it and you'll see... (37.19 KB, application/vnd.oasis.opendocument.presentation)
2005-12-05 20:37 UTC, zeekoe
no flags Details

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Description zeekoe 2005-12-05 20:36:06 UTC
Shortly after (1 or 2 seconds) opening the attached files, OpenOffice.org 
crashes. Very reproducible for me, even after reboots.
The file (a presentation about All The Evil In The World) was made with this 
same version of OOo, having 1 image per slide. At some point, OOo decided to 
crash, whether the images were or weren't there. It's a bad thing, because 
there's no way to repair the file...
I think this is enough info; just try opening the file and I hope it crashes 
too, on your side...
The exact version of OpenOffice.org I use is the one shipped with Ubuntu 5.10, 
namely openoffice.org2-core 1.9.129-0.1ubuntu4. I think that's OOo 2.0.
Comment 1 zeekoe 2005-12-05 20:37:16 UTC
Created attachment 32086 [details]
The file triggering the crash. Just open it and you'll see...
Comment 2 wolframgarten 2005-12-06 08:04:58 UTC
Priority changed.
Sorry, no crash. Did you sent a crash report? How can I find it ? (used email
adress for example). Maybe the problem is that all the bitmaps are linked and
not included.
Thanks in advance.
Comment 3 zeekoe 2005-12-06 10:25:58 UTC
This happens:
1) I open the file
2) The file loads
3) It crashes and asks if it needs to restart
4) I choose to restart it
5) The error recovery box is there. This error recovery box contains a list of 
files needing recovery, a text at the top which tells me to click "Next" if I 
want to report the bug, and two buttons: "Start recovery >" and "Cancel". No 
next button, thus no way to report errors (this too might be considered a bug).
Do I need to install a different version? Or additional packages? The closest 
that I found was openoffice.org2-dev:
"This package contains the files needed to build plugins/add-ons for
OpenOffice.org (includes, IDL files, build tools, ...)"
the description doesn't say anything about bug reporting, so I guess this isn't 
the one either. Any ideas on how I can report crashes? Need more info?
Comment 4 dridgway 2005-12-06 20:14:13 UTC
It doesn't crash for me either (Linux/2.0.1RC1), but I also don't get the
images. I think 1.9.129 sounds like one of the late betas before 2.0; you may
get some more version information via Help->About, Cntrl-s,Cntrl-d,Cntrl-t. Odd
that the crash dialog isn't working: for my crashes, the "Start Recovery" button
shows before the documents are recovered, along with text at the top talking
about recovery, then the text at the top changes to talk about reporting the
bug, with the "Next" and "Cancel" buttons. Clicking "Next" gives some general
error reporting info, "Next" again gives a dialog asking about what you were
doing, email address etc. Hit "Show Report" here to show a backtrace. You can
copy and paste the backtrace into a file and attach that file to this report.
Comment 5 wolframgarten 2005-12-07 09:10:19 UTC
Build id 8968 (also visible in the about box) was the final 2.0. The source of
the code might be a problem here. Please try to download the original
installatin files from the OOo webpage and have a look if the crash is
reproducible there, too. there could be some trouble with the ubuntu builds.
Comment 6 zeekoe 2005-12-08 09:42:30 UTC
It was indeed the Ubuntu build which was outdated... (88something) The _real_ 
OOo doesn't crash on this one... thanks for all your help :)
Comment 7 wolframgarten 2005-12-08 09:44:05 UTC
Thanks for the info.