Apache OpenOffice (AOO) Bugzilla – Issue 93614
Quickstarter "Open document..." dialog: 100% processor usage
Last modified: 2013-01-29 21:40:37 UTC
The Quickstarter process do 100% usage of one processor/core, AFTER the opening of a document (e.g. in Writer). It keeps processor high usage after closing the document. Test config: Windows Vista SP1, Pentium D Windows XP SP3 (32 bit), AMD Turion64 Tested versions: OO 3.0.0: Beta1, Beta2, RC1 (Please forgive me reporting it so late) Steps to reproduce: 1. Install OO, open Writer to finish installation (license,...) 2. Open Properties and configure usage of Quickstarter, 3. Close Writer -> Quickstarter is active On my machines the behavior is normal up to here. 4. Open any OO document (e.g. ODT), -> Quickstarter process starts high processor utilization (100% on single core, 50% on dual core CPU). Sometimes it starts after a few seconds, e.g. after scrolling in the document. 5. Close Writer -> Quickstarter keeps with high CPU usage. Reproducable at any start. Best regards, Nico.
I've been running OOo 3RC1 Quickstarter 12 hours without a raise of the CPU load. It looks like there is something more (e.g a special hardware configuration) that causes this CPU load.
I made some additional tests: it occures ONLY, and everytime, when you use the "Open document..." entry of the quickstarter menu. -> the select file dialog appears -> select a document and click "Open" -> CPU usage increases. It occures everytime when the "Open document" dialog is CLOSED, regardless of opening a document or cancel the dialog. Second issue: The "Open document" dialog is a very large fixed size window! It uses nearly the entire screen and can not be resized. Should I enter this issue separately?
I can confirm this, same behavior on my laptop Normal ops, except if open document dialog from quickstarter will be closed regardless of opening of any document (tested odt, ods, xls and doc) or canceling the dialog. Test config: Laptop Asus Pro50RL: Win Vista SP1, Intel T5250 Tested Version: OO 3, one Beta-version, RC1 and RC2 (german translation)
Also in RC3
Hi, same thing on my machine here: OO 3 final on Vista 32bit (german). It seems to be a vista-dependent issue. Haven't seen this on several other machines running OO 3.0 on XP. I'm not sure, if it's really a quickstarter issue. I will get this issue every time I use openoffice on the vista machine - even if I open documents just using windows explorer. However I will give it a try to avoid using the quickstarter. Maybe that's a kind of workaround for the problem. I would however really appreciate to get some kind of hotfix for this - if the "workaround" won't do the job version 3.0 is almost unusable on vista.
I can confirm the general behaviour as nicosch described it in desc3: Opening a document via the quickstarter uses a fair amount of cpu (50% on dual core) and does not release it after closing the file-open-dialogue. All other methods of opening a file don't display this for me, and it _only_ occurs when Windows dialogues are used, i.e, the "Use OpenOffice.org dialogs" option in Tools>Options>OpenOffice.org>General is off. Observed in OOo 300m9 (Build 9358) de-DE under 32bit Vista SP1.
*** Issue 93614 has been confirmed by votes. ***