Apache OpenOffice (AOO) Bugzilla – Issue 9284
OpenOffice Fails to Startup After MAC OS X Upgrade
Last modified: 2004-10-15 04:25:10 UTC
Just installed MAC OS X to version 10.2.2. OpenOffice fails to startup now. Below is the error log from todays failure. Date/Time: 2002-11-16 10:54:17 -0800 OS Version: 10.2.2 (Build 6F21) Host: goniapt.local. Command: soffice.bin PID: 722 Exception: EXC_BREAKPOINT (0x0006) Code[0]: 0x00000001Code[1]: 0x8fe01280 Thread 0 Crashed: #0 0x8fe01280 in halt #1 0x8fe0329c in load_library_image #2 0x8fe06134 in load_images_libraries #3 0x8fe05b28 in load_dependent_libraries #4 0x8fe026f4 in load_executable_image #5 0x8fe01410 in _dyld_init PPC Thread State: srr0: 0x8fe01280 srr1: 0x0002f030 vrsave: 0x00000000 xer: 0x20000000 lr: 0x8fe0a064 ctr: 0x8fe28f78 mq: 0x00000000 r0: 0x00000004 r1: 0xbffff7b0 r2: 0x2400428c r3: 0x00000093 r4: 0x00000000 r5: 0x00000093 r6: 0x0000290a r7: 0x726e6f20 r8: 0x66696c65 r9: 0x00000000 r10: 0xbffff52b r11: 0x00000026 r12: 0x8fe71abb r13: 0x00000000 r14: 0x0000273c r15: 0x00000000 r16: 0xbffffab4 r17: 0x00000001 r18: 0x00001504 r19: 0x00001a44 r20: 0x00000000 r21: 0x00000000 r22: 0x00000000 r23: 0x00000000 r24: 0x0007ef64 r25: 0x00000002 r26: 0x00000002 r27: 0x00000000 r28: 0x00d2995c r29: 0x00000000 r30: 0x8fe484d8 r31: 0x8fe09ecc Phil
Reassigning to me...
pgonia, Can you do some isolation for us? From the Terminal, do the following: 1) 'cd' to the folder where OpenOffice.org is installed. Its usually in the Applications folder if you did the default. So: cd /Applications/OpenOffice.org1.0.1 (or whatever it is) 2) setenv DISPLAY localhost:0 3) setenv DYLD_LIBRARY_PATH /Applications/OpenOffice.org1.0.1/program:/Applications/OpenOffice.org1.0.1/program/filter:/usr/X11R6/lib 4) setenv DYLD_PRINT_LIBRARIES 5) ./soffice The, copy the output of those commands and attach it to the issue. If you've got any questions, just ask. Thanks! Dan
Note: step 3 above should be all on _one_ line.
From which environment should I issue the commands you request? From XDarwin or OS X?
Actually, it doesn't matter. Either use an Xterm or use Terminal.app Dan
Below is the requested output of the ./soffice command. I had to cd into the program subdirectory in order to run this command. ***************************** loading libraries for image: sh loading library: /usr/lib/libncurses.5.dylib loading library: /usr/lib/libSystem.B.dylib loading libraries for image: /usr/lib/libncurses.5.dylib loading libraries for image: /usr/lib/libSystem.B.dylib loading library: /usr/lib/system/libmathCommon.A.dylib loading libraries for image: /usr/lib/system/libmathCommon.A.dylib loading libraries for image: uname loading library: /usr/lib/libSystem.B.dylib loading libraries for image: /usr/lib/libSystem.B.dylib loading library: /usr/lib/system/libmathCommon.A.dylib loading libraries for image: /usr/lib/system/libmathCommon.A.dylib loading libraries for image: /bin/test loading library: /usr/lib/libSystem.B.dylib loading libraries for image: /usr/lib/libSystem.B.dylib loading library: /usr/lib/system/libmathCommon.A.dylib loading libraries for image: /usr/lib/system/libmathCommon.A.dylib loading libraries for image: sed loading library: /usr/lib/libSystem.B.dylib loading libraries for image: /usr/lib/libSystem.B.dylib loading library: /usr/lib/system/libmathCommon.A.dylib loading libraries for image: /usr/lib/system/libmathCommon.A.dylib loading libraries for image: sed loading library: /usr/lib/libSystem.B.dylib loading libraries for image: /usr/lib/libSystem.B.dylib loading library: /usr/lib/system/libmathCommon.A.dylib loading libraries for image: /usr/lib/system/libmathCommon.A.dylib loading libraries for image: dirname loading library: /usr/lib/libSystem.B.dylib loading libraries for image: /usr/lib/libSystem.B.dylib loading library: /usr/lib/system/libmathCommon.A.dylib loading libraries for image: /usr/lib/system/libmathCommon.A.dylib loading libraries for image: basename loading library: /usr/lib/libSystem.B.dylib loading libraries for image: /usr/lib/libSystem.B.dylib loading library: /usr/lib/system/libmathCommon.A.dylib loading libraries for image: /usr/lib/system/libmathCommon.A.dylib loading libraries for image: dirname loading library: /usr/lib/libSystem.B.dylib loading libraries for image: /usr/lib/libSystem.B.dylib loading library: /usr/lib/system/libmathCommon.A.dylib loading libraries for image: /usr/lib/system/libmathCommon.A.dylib loading libraries for image: dirname loading library: /usr/lib/libSystem.B.dylib loading libraries for image: /usr/lib/libSystem.B.dylib loading library: /usr/lib/system/libmathCommon.A.dylib loading libraries for image: /usr/lib/system/libmathCommon.A.dylib loading libraries for image: basename loading library: /usr/lib/libSystem.B.dylib loading libraries for image: /usr/lib/libSystem.B.dylib loading library: /usr/lib/system/libmathCommon.A.dylib loading libraries for image: /usr/lib/system/libmathCommon.A.dylib loading libraries for image: sh loading library: /usr/lib/libncurses.5.dylib loading library: /usr/lib/libSystem.B.dylib loading libraries for image: /usr/lib/libncurses.5.dylib loading libraries for image: /usr/lib/libSystem.B.dylib loading library: /usr/lib/system/libmathCommon.A.dylib loading libraries for image: /usr/lib/system/libmathCommon.A.dylib loading libraries for image: dirname loading library: /usr/lib/libSystem.B.dylib loading libraries for image: /usr/lib/libSystem.B.dylib loading library: /usr/lib/system/libmathCommon.A.dylib loading libraries for image: /usr/lib/system/libmathCommon.A.dylib loading libraries for image: uname loading library: /usr/lib/libSystem.B.dylib loading libraries for image: /usr/lib/libSystem.B.dylib loading library: /usr/lib/system/libmathCommon.A.dylib loading libraries for image: /usr/lib/system/libmathCommon.A.dylib loading libraries for image: uname loading library: /usr/lib/libSystem.B.dylib loading libraries for image: /usr/lib/libSystem.B.dylib loading library: /usr/lib/system/libmathCommon.A.dylib loading libraries for image: /usr/lib/system/libmathCommon.A.dylib loading libraries for image: uname loading library: /usr/lib/libSystem.B.dylib loading libraries for image: /usr/lib/libSystem.B.dylib loading library: /usr/lib/system/libmathCommon.A.dylib loading libraries for image: /usr/lib/system/libmathCommon.A.dylib loading libraries for image: /Applications/OpenOffice.org1.0.1/program/javaldx loading library: /usr/lib/libSystem.B.dylib loading library: /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation loading library: /Applications/OpenOffice.org1.0.1/program/libsal.dylib.3 loading library: /Applications/OpenOffice.org1.0.1/program/libstaticmxp.dylib loading libraries for image: /usr/lib/libSystem.B.dylib loading library: /usr/lib/system/libmathCommon.A.dylib loading libraries for image: /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation loading libraries for image: /Applications/OpenOffice.org1.0.1/program/libsal.dylib.3 loading library: /Applications/OpenOffice.org1.0.1/program/libstlport_gcc.dylib loading libraries for image: /Applications/OpenOffice.org1.0.1/program/libstaticmxp.dylib loading library: /Applications/OpenOffice.org1.0.1/program/libcppuhelper3GCC.dylib loading libraries for image: /usr/lib/system/libmathCommon.A.dylib loading libraries for image: /Applications/OpenOffice.org1.0.1/program/libstlport_gcc.dylib loading libraries for image: /Applications/OpenOffice.org1.0.1/program/libcppuhelper3GCC.dylib loading library: /Applications/OpenOffice.org1.0.1/program/libcppu.dylib.3 loading libraries for image: /Applications/OpenOffice.org1.0.1/program/libcppu.dylib.3 loading libraries for image: uname loading library: /usr/lib/libSystem.B.dylib loading libraries for image: /usr/lib/libSystem.B.dylib loading library: /usr/lib/system/libmathCommon.A.dylib loading libraries for image: /usr/lib/system/libmathCommon.A.dylib loading libraries for image: /Applications/OpenOffice.org1.0.1/program/soffice.bin loading library: /usr/lib/libSystem.B.dylib loading library: /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation loading library: /Applications/OpenOffice.org1.0.1/program/libsal.dylib.3 loading library: /Applications/OpenOffice.org1.0.1/program/libvos2GCC.dylib loading library: /Applications/OpenOffice.org1.0.1/program/libtl641mxp.dylib loading library: /Applications/OpenOffice.org1.0.1/program/libcppu.dylib.3 loading library: /Applications/OpenOffice.org1.0.1/program/libcppuhelper3GCC.dylib loading library: /Applications/OpenOffice.org1.0.1/program/libsvl641mxp.dylib loading library: /Applications/OpenOffice.org1.0.1/program/libvcl641mxp.dylib loading library: /Applications/OpenOffice.org1.0.1/program/libutl641mxp.dylib loading library: /Applications/OpenOffice.org1.0.1/program/libucbhelper1GCC.dylib loading library: /Applications/OpenOffice.org1.0.1/program/libcomphelp2.dylib loading library: /Applications/OpenOffice.org1.0.1/program/libsalhelper3GCC.dylib loading library: /Applications/OpenOffice.org1.0.1/program/libstaticmxp.dylib loading library: /Applications/OpenOffice.org1.0.1/program/libstlport_gcc.dylib loading libraries for image: /usr/lib/libSystem.B.dylib loading library: /usr/lib/system/libmathCommon.A.dylib loading libraries for image: /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation loading libraries for image: /Applications/OpenOffice.org1.0.1/program/libsal.dylib.3 loading libraries for image: /Applications/OpenOffice.org1.0.1/program/libvos2GCC.dylib loading libraries for image: /Applications/OpenOffice.org1.0.1/program/libtl641mxp.dylib loading libraries for image: /Applications/OpenOffice.org1.0.1/program/libcppu.dylib.3 loading libraries for image: /Applications/OpenOffice.org1.0.1/program/libcppuhelper3GCC.dylib loading libraries for image: /Applications/OpenOffice.org1.0.1/program/libsvl641mxp.dylib loading libraries for image: /Applications/OpenOffice.org1.0.1/program/libvcl641mxp.dylib loading library: /Applications/OpenOffice.org1.0.1/program/libpsp641mxp.dylib loading library: /usr/X11R6/lib/libfreetype.6.dylib loading library: /Applications/OpenOffice.org1.0.1/program/libsot641mxp.dylib dyld: /Applications/OpenOffice.org1.0.1/program/soffice.bin can't open library: /usr/local/lib/libdl.dylib (No such file or directory, errno = 2) Trace/BPT trap ***************************** Is this of any help? Phil
Hi, This says that it couldn't find the libdl.dylib library, which should be present on your system. This should get installed by our installer. Do a: cd /usr find ./ -name "libdl.dylib" and if something comes up that is NOT /usr/local/lib/libdl.dylib, then do the following: cd /usr/local/lib ln -s <wherever it was found from above> libdl.dylib Or, go get: ftp://se.osxgnu.org/pub/mirrors/osxgnu/Libraries/dlcompat-10505X.pkg.sit and install it, make sure they are in /usr/local/lib afterwards. Dan
The library was not found at all in /usr. So I downloaded the installer you mention and installed the library. OpenOffice.org now works again. Would this be something that an upgrade of OS X would remove? I don't understand what I have installed that could have removed this since I last used OpenOffice.org. At any rate, it is now working. Thanks for your time in resolving this issue. Phil
close issue.