Issue 83370 - Wrong rendering of umlauts of "Albany AMT" on Linux
Summary: Wrong rendering of umlauts of "Albany AMT" on Linux
Status: CLOSED DUPLICATE of issue 88376
Alias: None
Product: Writer
Classification: Application
Component: open-import (show other issues)
Version: OOo 2.3
Hardware: All Unix, all
: P3 Trivial with 1 vote (vote)
Target Milestone: ---
Assignee: eric.savary
QA Contact: issues@sw
URL:
Keywords: oooqa
Depends on:
Blocks: 87161
  Show dependency tree
 
Reported: 2007-11-06 14:36 UTC by ronnystandtke
Modified: 2013-08-07 14:43 UTC (History)
2 users (show)

See Also:
Issue Type: DEFECT
Latest Confirmation in: ---
Developer Difficulty: ---


Attachments
the problematic file (222.00 KB, application/msword)
2007-11-06 14:37 UTC, ronnystandtke
no flags Details
screenshot showing broken rendering (181.79 KB, image/png)
2007-11-06 14:39 UTC, ronnystandtke
no flags Details

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Description ronnystandtke 2007-11-06 14:36:56 UTC
I got a .doc file from my institute and noticed after opening the file that
everywhere normally the letter "ö" should be there was just a "^".
I will attach the document and a screenshot.
Comment 1 ronnystandtke 2007-11-06 14:37:49 UTC
Created attachment 49461 [details]
the problematic file
Comment 2 ronnystandtke 2007-11-06 14:39:54 UTC
Created attachment 49462 [details]
screenshot showing broken rendering
Comment 3 michael.ruess 2007-11-07 06:24:23 UTC
As a workaround, in Tools.Options.OpenOffice.Fonts you could assign to replace
font "Arial" by "Albany"

MRU->HDU: it looks that the font Arial is replace by "Albany AMT" instead of
"Albany". Problem is, that the AMT variant does not contain Umlaut ö.
Comment 4 hdu@apache.org 2007-11-23 13:37:28 UTC
@MRU: no wonder that "Albany AMT" instead of "Albany" is used, because OOo isn't shipped with Albany, 
so unless someone installed the real thing it is just not on the system.

@ronnystandtke: I suggest to install more fonts on your system, e.g. the distribution probably has a font 
package name "*ttcore*" or something similar.
Comment 5 ronnystandtke 2007-11-23 20:25:22 UTC
Do you mean the package "msttcorefonts - Installer for Microsoft TrueType core 
fonts"?
Sorry, relying on proprietary fonts is no solution. OOo should automatically 
check for fonts installed on the system and fall back on them in a sane order 
(i.e. if the text contains umlauts do not choose a font without them).
Comment 6 hdu@apache.org 2007-11-26 10:17:53 UTC
Ok, I had a closer look into this: I didn't find any "Albany AMT" version without the umlauts (@mru: where 
did you get them? what was the name of the corresponding rpm package?). By the way which OOo version 
was used for the screenshot? Any recent "official" version worked here...

Also of course we check that the fonts support the characters. The problem is that sometimes the font 
advertise support for something they don't have.
Comment 7 ronnystandtke 2007-11-26 21:28:46 UTC
> By the way which OOo version was used for the screenshot?

I am using OOo on a standard installation of Ubuntu 7.10.
Comment 8 hdu@apache.org 2007-11-30 10:11:19 UTC
We have been able to reproduce it here once, then never again despite many efforts. Is there some trick 
that makes it more reproducable?
Comment 9 ronnystandtke 2007-12-03 14:19:31 UTC
Here (Swiss-German installation of Ubuntu 7.10 with all updates installed, using
locale de_CH.UTF-8) I can reproduce the problem always.
Comment 10 hdu@apache.org 2007-12-10 11:56:24 UTC
Adjusting summary to name the problematic font directly.
Comment 11 gorgonz 2008-01-22 23:24:48 UTC
using openSUSE 10.3 with OO2.3.0. CALC

Have the same bug with umlauts, means:

- Albany AMT cannot display the characters, "ä" will be promille aso
- changing font to URW Bookman L solves this part, as described by others

But that's not the complete problem. Remember, its calc:

Editing a cell will fill the input box just beneath the menu region with the
content of the cell. Now there is the situation:

- edit text box has still the wrong umlaut characters, while the cell shows
correct umlaut

In addition i looked at extras -> options. Even there the left treeview shows
the wrong umlaut at openoffice.org -> "Zugänglichkeit"

Hope this helps ;)

Comment 12 gorgonz 2008-01-22 23:26:05 UTC
using openSUSE 10.3 with OO2.3.0. CALC

Have the same bug with umlauts, means:

- Albany AMT cannot display the characters, "ä" will be promille aso
- changing font to URW Bookman L solves this part, as described by others

But that's not the complete problem. Remember, its calc:

Editing a cell will fill the input box just beneath the menu region with the
content of the cell. Now there is the situation:

- edit text box has still the wrong umlaut characters, while the cell shows
correct umlaut

In addition i looked at extras -> options. Even there the left treeview shows
the wrong umlaut at openoffice.org -> "Zugänglichkeit"

Hope this helps ;)

Comment 13 hdu@apache.org 2008-01-23 12:15:53 UTC
I just tried again with an OpenSuse (10.1 though) and couldn't reproduce it there neither.
@MRU: reassigning back to QA. To debug this I need a reliable way to reproduce the problem.

By the way, the edit field (input box just beneath the menu region) doesn't use the same font as the cell, 
but the user interface font (see Tools->Options->View). It would be interesting to know which UI font is 
used on the problematic system. With OpenSuse I guess the KDE plugin is probably active, so the UI font 
defined in the KDE control panel is probably the one.
Comment 14 eric.savary 2008-01-27 00:29:14 UTC
@HDU: well I can reproduce it from scratch on our SUNRay when writing in Arial
in a blank doc...

I cannot reproduce it on an other Solaris machine (CWS nofc4sols or master).

Reassigning to me.
Comment 15 pavel 2008-03-07 08:06:40 UTC
remove target.

Comment 16 ronnystandtke 2008-06-17 23:06:33 UTC
I just wanted to let you know that I use now Ubuntu-8.04 with OOo-2.4 and just
run into exactly the same bug, just with another document.
I also tried with the document attached to this bug report and can verify that
the bug is still there...
Comment 17 ronnystandtke 2008-06-17 23:38:28 UTC
I just tested with the latest OOo 3.0 beta and unfortunately, the bug is still
there.
Comment 18 eric.savary 2008-09-03 15:36:03 UTC
Cannot reproduce anymore on any systems

@ronnystandtke: please try the current AND native build (not the Ubuntu one):
http://download.openoffice.org/680/?intcmp=1235
Comment 19 hdu@apache.org 2008-09-03 16:06:15 UTC
That is a typical duplicate of issue 83376 => fixed in CWS vcl93 => OOO300_m4

*** This issue has been marked as a duplicate of 83376 ***
Comment 20 hdu@apache.org 2008-09-03 16:13:42 UTC
issue 88376 of course
Comment 21 hdu@apache.org 2008-09-03 16:14:38 UTC
issue 88376 of course => fixed in CWS vcl93 => OOO300_m4

*** This issue has been marked as a duplicate of 88376 ***
Comment 22 eric.savary 2008-09-03 19:42:39 UTC
closed
Comment 23 ronnystandtke 2008-09-03 21:25:25 UTC
I would love to test, but after installing all the OOO300_m4 debs I see no way
of starting OOo. I searched for all executable files and got only this list:

root@ronny-desktop:/opt/ooo-dev# find -type f -perm /+x
./basis3.0/program/stclient_wrapper
./basis3.0/program/msfontextract
./basis3.0/program/senddoc
./basis3.0/program/gnome-open-url.bin
./basis3.0/program/kde-open-url
./basis3.0/program/gnome-open-url
./basis3.0/program/pluginapp.bin
./basis3.0/program/spadmin.bin
./basis3.0/program/uri-encode
./basis3.0/program/setofficelang
./basis3.0/program/open-url
./basis3.0/program/pagein
./basis3.0/program/gengal.bin
./basis3.0/program/setofficelang.bin
./basis3.0/program/cde-open-url
./basis3.0/program/nsplugin
./basis3.0/program/gengal
./basis3.0/program/unpack_update
./basis3.0/program/python.bin
./basis3.0/program/testtool.bin
./basis3.0/program/testtoolrc
./basis3.0/program/hid.lst
./ure/bin/startup.sh
./ure/bin/javaldx
./ure/bin/regmerge
./ure/bin/uno.bin
./ure/bin/regcomp.bin
./ure/bin/regview


What file do I have to execute to start the latest OOo build!?
Comment 24 hdu@apache.org 2008-09-04 10:47:33 UTC
@ronnystandtke: there must be soffice, swriter, sdraw, simpress, etc. somewhere? If you downloaded the 
*tar.gz file then just do
   tar tvzf xxx.tgz | fgrep swriter
and look into which subdirectory it was extracted
Comment 25 ronnystandtke 2008-09-04 11:15:12 UTC
I just tried on another machine and all packages are installed correctly. Strange...
I just wanted to let you know that I can confirm that this bug is fixed in the
latest developer snapshot.
Thank you all very much!