Issue 7969 - Print complets but won't allow document to close - intermittent
Summary: Print complets but won't allow document to close - intermittent
Status: CLOSED DUPLICATE of issue 8036
Alias: None
Product: gsl
Classification: Code
Component: www (show other issues)
Version: current
Hardware: PC Windows 2000
: P4 Trivial (vote)
Target Milestone: ---
Assignee: stephan_schaefer
QA Contact: issues@gsl
URL:
Keywords:
Depends on:
Blocks:
 
Reported: 2002-09-30 07:32 UTC by rtrout
Modified: 2003-03-11 17:55 UTC (History)
1 user (show)

See Also:
Issue Type: DEFECT
Latest Confirmation in: ---
Developer Difficulty: ---

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Description rtrout 2002-09-30 07:32:33 UTC 
We have occassional problems with users printing to a Windows network printing,
and OOo failing to recognise that the printing has completed, causing OOo to
refuse to allow the document to be closed with the error that printing is still
in progress and the file cannot be close until printing completes (workaround -
kill openoffice process entirely). Definitely occurs in Calc and Writer -
haven't tested elsewhere. The network printer is a Windows network UNC path, eg.
\\server\printer ie. not mapped to an LPT port or similar.

Possibly occurs more frequently if printing started and then quickly start a
save (or other command).

Users are on Windows 2000 and OOo 1.0.1, with a Windows 2000 Server hosting the
print queue/share.

We are not able to reliably reproduce the fault, but it happens regularly enough
(dependant on amount of printing a user performs) to warrant opening an issue to
see if others have found the same problem - please post an update if you have
seen this problem or have found a fix/workaround.
Comment 1 philipp.lohmann 2002-11-12 15:36:37 UTC 
pl->ssa: maybe a duplicate to i8036 ?
Comment 2 rtrout 2002-11-12 22:14:10 UTC 
Yes, this is a dupe of 8036 - how should this issue be updated?
Comment 3 stephan_schaefer 2002-12-02 12:14:37 UTC 
marked as duplicate

*** This issue has been marked as a duplicate of 8036 ***
Comment 4 michael.bemmer 2003-03-11 17:17:47 UTC 
As mentioned on the qa dev list on March 5th I will close all resolved duplicate
issues. Please see this posting for details. First step in IssueZilla is
unfortunately to set them to verified.
Comment 5 michael.bemmer 2003-03-11 17:55:54 UTC 
As mentioned on the qa dev list on March 5th I will close all resolved duplicate
issues. Please see this posting for details.