Issue 75239 - paste of text copied from various programs into Writer fails
Summary: paste of text copied from various programs into Writer fails
Status: CLOSED IRREPRODUCIBLE
Alias: None
Product: Writer
Classification: Application
Component: editing (show other issues)
Version: OOo 2.1
Hardware: PC Windows Vista
: P3 Trivial (vote)
Target Milestone: ---
Assignee: eric.savary
QA Contact: issues@sw
URL:
Keywords: oooqa
Depends on:
Blocks:
 
Reported: 2007-03-08 19:06 UTC by escapee
Modified: 2007-03-18 01:23 UTC (History)
2 users (show)

See Also:
Issue Type: DEFECT
Latest Confirmation in: ---
Developer Difficulty: ---


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Description escapee 2007-03-08 19:06:57 UTC
* Open a new text document in writer (OOo2.1).
* Open a web page in Firefox (v 2.0.0.2)--for example, www.textfiles.com.
* Highlight some text (for example, the words "On the face of things") in Firefox.
* Copy this text using ctrl-c.
* Change to the Writer document already created (I did this with Alt-Tab).
* Paste the copied text using ctrl-v.
* Error dialog appears: title bar says "OpenOffice.org 2.1". Body of error
dialog says "Requested clipboard format is not available." Dialog box has an
icon of a blue "cartoon balloon" with a white lower-case "i" in it, and may be
closed either with its "OK" button or the system close button (red with a white
X) in the upper right corner of the title bar (these are the only two clickable
options in the dialog). Alert sound is played. Text does not paste.

Same failure occurs under all combinations below:
* Copying text from other web pages (every one I've tried so far, including
www.usccb.org/nab and www.43folders.com).
* Copying text including hyperlinks as well as copying text not including
hyperlinks.
* Copying text from a web page viewed under MS Internet Explorer or a text file
viewed under Notepad.
* Copying text from a web page (viewed with Firefox or Explorer), pasting it
into Notepad, then copying the newly pasted text from Notepad.
* Copying text using Edit|Copy instead of ctrl-c.
* Pasting text using Edit|Paste instead of ctrl-v.
* Pasting text using Edit|Paste Special|HTML format or |HTML format without
comments or |Unformatted Text.

I posted this as a question on oooforum.org with the subject "Requested
clipboard format is not available". acknak replied, "Small help, but I am able
to paste the whole center column of text from that page
[www.usccb.org/nab/040107.shtml] (viewed in Mozilla Seamonkey or Firefox 1.5)
into OOo Writer (2.1) with all the formatting intact. I'm running all this on
Linux."

Thanks for any help you can provide!  I'm a new user and am really enjoying
everything I've encountered with OOo, including having the ability to report
issues and believe something will actually come of it! :)
Comment 1 michael.ruess 2007-03-09 08:03:46 UTC
Reassigned to ES.
Comment 2 epochiero 2007-03-12 20:59:29 UTC
No problem for me in OOo 2.2rc3 on linux. Maybe is a Windows Vista problem. Have
you tried to reproduce the error on Windows XP or another Windows platform?
Comment 3 escapee 2007-03-13 16:16:06 UTC
Just checked on XP--no apparent problems.
Comment 4 escapee 2007-03-17 21:54:43 UTC
Possibly relevant information:

The computer on which I was trying this had an assortment of other bizarre
issues. The store where I bought it fooled around with it for two days, then
gave up, suggesting I try a different model.  I did.  The new one is running
Vista Business (the old one was Vista Home Premium).  With the new computer,
there appears to be no problem cutting from a web page and pasting into OOo. 
Therefore,

1) I no longer have the problem myself and
2) I no longer have a means of testing proposed solutions.

Not sure what should become of this issue as a result, considering nobody else
has successfully documented the problem.
Comment 5 kpalagin 2007-03-18 01:22:05 UTC
I think I should resolve this one as worksforme.
Feel fre to reopen.
Comment 6 kpalagin 2007-03-18 01:23:07 UTC
and closing.