Issue 57848 - "Insert > Special Character" Crash
Summary: "Insert > Special Character" Crash
Status: CLOSED IRREPRODUCIBLE
Alias: None
Product: Writer
Classification: Application
Component: editing (show other issues)
Version: OOo 2.0
Hardware: PC Linux, all
: P3 Trivial (vote)
Target Milestone: ---
Assignee: eric.savary
QA Contact: issues@sw
URL:
Keywords: oooqa
Depends on:
Blocks:
 
Reported: 2005-11-14 01:04 UTC by jacksquat
Modified: 2007-05-12 17:20 UTC (History)
3 users (show)

See Also:
Issue Type: DEFECT
Latest Confirmation in: ---
Developer Difficulty: ---


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Description jacksquat 2005-11-14 01:04:10 UTC
Writer crashed a number of times on me when a special is inserted.into a
document after inserting the same character earlier (consecutively at least).
Bug may extend beyond just Writer but I did not bother checking. The crash can
probably be replicated through following steps:

1. Open "Special Character" dialog.
2. Insert a special character and close dialog.
3. Keep editing document.
4. Repeat process (try and reinsert preferably the same character) and sooner or
later Writer will probably crash. On a more positive note, it will recover the
document.

The character you last inserted will be selected but OK button will be disabled.
Reselecting the item and attempting to insert it may cause Writer to crash. If
the details on document content may come in useful then you should probably know
that the document(s) contain(s) both picture(s), formula(s), and
textboxe(s)/text-frames(s)/whatever-you-call-them.

Good luck replicating and fixing bug!
Comment 1 michael.ruess 2005-11-14 08:06:40 UTC
Reassigned to US.
Comment 2 ulf.stroehler 2005-11-14 09:55:20 UTC
When recovering the document OO.o offers to submit a crash report. When allowing
"Sun may contact me" it also returns the report ID by mail to you. The report
and the ID would be valuable information for us in order to reproduce your
problem. Pls. submit a crash report and  allow Sun to contact you. Pls. put the
report ID in here. Thx.

Additionally the document you are creating especially the glyphs you are
inserting and the font used could be of some interest in order to reproduce the
prob. Pls. additionally attach the document. Thx. in advance.
Comment 3 lohmaier 2005-11-14 14:02:53 UTC
> When recovering the document OO.o offers to submit a crash report. When 
> allowing"Sun may contact me" it also returns the report ID by mail to you.

No. The ID is only returned when the report is sent using StarOffice.
OpenOffice.org users only get a "Thank you for your error-report" mail without
any further information.

You need to query the database for the email/description.

If you want, you can have a look at a sample-response I attached to issue 31065.
Maybe some of the header-info allows identification of the Report (I doubt so)
Comment 4 ostkamp 2006-01-07 17:10:25 UTC
Verification failed with OOo 2.0.1 final on SuSE Linux 10.0 (I checked with some
documents of the english documentation project with several images etc.)

Inserting special characters worked without problems.

Suggest to close bug with WORKSFORME as the original author has not supplied any
document for reproduction and the bug was reported against version 2.0.0.
Comment 5 ace_dent 2006-01-24 11:19:30 UTC
Could the cause of the crash be linked to Issue 61076?

Regards,
Andrew
Comment 6 ulf.stroehler 2006-04-04 17:11:03 UTC
have to reassign issue.
Comment 7 hwoarang 2006-07-02 04:20:35 UTC
Can't reproduce with OOo-dev m173.
Closing for now.

Feel free to reopen if necessary.

Hwoarang
Comment 8 hwoarang 2006-07-02 04:20:46 UTC
.
Comment 9 mtmkls 2007-05-12 17:20:41 UTC
This issue exists in 2.2.0-6+b1 (Debian)
The special characters dialog crashes after some scrolling if Arial or Times
font is selected (from msttcorefonts package). Maybe the other ms fonts are also
affected.

I suggest a reopen.