Issue 53114 - Help Agent to be removed or redesigned
Summary: Help Agent to be removed or redesigned
Status: CONFIRMED
Alias: None
Product: General
Classification: Code
Component: ui (show other issues)
Version: 680m122
Hardware: All All
: P3 Trivial with 2 votes (vote)
Target Milestone: AOO Later
Assignee: AOO issues mailing list
QA Contact:
URL: http://specs.openoffice.org/appwide/m...
Keywords:
Depends on:
Blocks:
 
Reported: 2005-08-09 17:16 UTC by matthias.mueller-prove
Modified: 2014-06-03 15:57 UTC (History)
1 user (show)

See Also:
Issue Type: ENHANCEMENT
Latest Confirmation in: ---
Developer Difficulty: ---

Attachments
Add an attachment (proposed patch, testcase, etc.)

Note You need to log in before you can comment on or make changes to this issue.
Description matthias.mueller-prove 2005-08-09 17:16:33 UTC 
The Help Agent makes no sense at all. A redesign is desired.
Comment 1 bettina.haberer 2005-08-10 15:24:56 UTC 
Changed owner.
Comment 2 ianfp 2006-01-01 21:05:05 UTC 
Version: 680m1 build: 8990
OS: Windows XP service pack 2

This issue seems pretty vague, so I'll give an example.

I selected some text, went to

format -> paragraph -> borders -> default

and put a border around my paragraph.  At that point, the Help assistant popped
up and kindly gave me instructions on how to do *what I had just done*.  I know
how to do that already!  I just did!

Useless...
Comment 3 ianfp 2006-01-01 21:05:27 UTC 
Version: 680m1 build: 8990
OS: Windows XP service pack 2

This issue seems pretty vague, so I'll give an example.

I selected some text, went to

format -> paragraph -> borders -> default

and put a border around my paragraph.  At that point, the Help assistant popped
up and kindly gave me instructions on how to do *what I had just done*.  I know
how to do that already!  I just did!

Useless...
Comment 4 matthias.mueller-prove 2006-01-02 12:33:00 UTC 
some background info: The Help Agent pops up when the dialog opens. Not after.
If the user ignores the Help Agent for 3 times it never pops up again (in this
context).
Comment 5 Uwe Fischer 2006-09-20 09:31:16 UTC 
and for ebery negative comment (it did not help me), I can give three positive
comments (it explained well what happened).
Wrote http://wiki.services.openoffice.org/wiki/Help_Agent to discuss this.
Comment 6 jeaniemanning 2008-09-16 18:23:39 UTC 
I have an Imac computer and I have just completed a spreadsheet on the site openoffice.org and I am 
trying to send the document as an email.    WHen I click on file, send, document as E-mail, nothing 
happens????  Please Help!   jeanie2910@yahoo.ca
Comment 7 jasonspiro 2008-09-16 20:47:44 UTC 
cc added:  jeaniemanning@openoffice.org

Jeanie, you have posted a message on the OpenOffice issue tracker.  Perhaps you
got here by accident by searching for the word "help".  But the issue tracker is
meant only for computer programmers (to do triage and planning).  If you need
help, you must go to http://support.openoffice.org instead.
Comment 8 jasonspiro 2008-09-16 20:48:03 UTC 
cc removed:  jeaniemanning@openoffice.org