Issue 52978 - Opening large powerpoint file crashes m122
Summary: Opening large powerpoint file crashes m122
Status: CLOSED IRREPRODUCIBLE
Alias: None
Product: Impress
Classification: Application
Component: open-import (show other issues)
Version: OOo 2.0 Beta
Hardware: PC Linux, all
: P2 Trivial (vote)
Target Milestone: ---
Assignee: wolframgarten
QA Contact: issues@graphics
URL:
Keywords: crash, oooqa
Depends on:
Blocks:
 
Reported: 2005-08-06 11:45 UTC by alex.thurgood
Modified: 2005-08-09 08:57 UTC (History)
1 user (show)

See Also:
Issue Type: DEFECT
Latest Confirmation in: ---
Developer Difficulty: ---

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Description alex.thurgood 2005-08-06 11:45:29 UTC 
Hi,

I have a problem opening a fairly large 23Mb powerpoint file that systematically
causes OOo m122 to crash.

The file begins to be opened, the progress bar advances to about 50%, and then
nothing happens for about 2 and a half minutes, during which time the CPU
occupation hits 99%. In the end, OOo terminates with no error message. The crash
reporter is not loaded at next startup.

The file contains JPEGs, WMFs and Excel embedded sheets.

I can not submit the file for scrutiny as I'm a patent attorney and the file is
a client submission protected by rules of secrecy of my profession. 

The exact same file opens in approx. 25 seconds with OOo 1.1.4


Alex
Comment 1 alex.thurgood 2005-08-06 11:46:26 UTC 
setting crash and oooqa keywords as a member of qa
Comment 2 alex.thurgood 2005-08-06 11:48:28 UTC 
upping priority to P2 as it crashes OOo in relation to basic functionality
Comment 3 wolframgarten 2005-08-08 07:46:43 UTC 
Is it possible to upload the presentation somewhere so I can take a look at it?
Attaching wont work because of the size. Thanks in advance.
Comment 4 alex.thurgood 2005-08-08 18:41:27 UTC 
Hi wg,

Unfortunately, and as I have been discussing on the qa list, the file was given
to me by one of my clients, and relates to a patent application I am drafting.
The information therein falls under my professional obligations of
confidentiality as a patent attorney, and so I can not make this file available,
at least not without some form of confidentiality agreement that would involve
my client and Sun.
Comment 5 wolframgarten 2005-08-09 08:10:51 UTC 
Thanks for your reply. Large files in general work fine, I have tested this
here. So if there is no way of getting the file here or, at least a similar or
stripped off file with the same behaviour I'm sure there is nothing we can do
about. I will close this issue as works for me. If you find a way of reproducing
this with another file please feel free to reopen this issue and attach the
file. Thanks for your help.
Comment 6 wolframgarten 2005-08-09 08:11:06 UTC 
Closed.
Comment 7 alex.thurgood 2005-08-09 08:57:51 UTC 
Hiwg,

The issue isn't about the fact that the file is large, it is about the fact that
this file causes my OOo m122 to die without warning, without loading the
document, and without causing the crash report wizard and recovery tool to be
invoked.

Something in the file is causing the problem, it may be one of the following :

- embedded Excel graphs
- a particular type of image file (JPEG, WMF, since both of these are present)
- odd fonts or fonts that are not installed on my machine
- vector drawing shapes made within PP

I'm going to investigate.

Alex