Apache OpenOffice (AOO) Bugzilla – Issue 5011
Installing - registering the components - ucpchelp1.dll problem.
Last modified: 2004-06-08 14:44:30 UTC
During the installation process, while registering the components, an error message was displayed: "The 'ucpchelp1.dll' component was unable to be registered.", so selected ignore option to complete. However, it is not possible to use the Help Contents. Therefore, ran setup and selected repair option, and encountered the same difficulty.
Date: Sat, 18 May 2002 19:06:07 +0000 From: Moreau Jack <mr.wimpy@firemail.de> Subject: Install SO 6 on win95 Newsgroups: staroffice.com.support.install.windows If i try to install SO 6 on a fresh an clean Win95 OSR 2.1 it says ucpchelp1.dll can not be registered. I already installed DCOM an IE 4 an IE 5 with no luck. Has anyone a solution to this problem. This is very urgent. Date: Sun, 19 May 2002 01:09:09 +0000 From: The Liquidator <ian@ianmillington.co.uk> Subject: Re: Install SO 6 on win95 Newsgroups: staroffice.com.support.install.windows Hi Have you tried installing in safe mode? Ian Date: Sun, 19 May 2002 08:39:13 +0000 From: Moreau Jack <mr.wimpy@firemail.de> Subject: Re: Install SO 6 on win95 Newsgroups: staroffice.com.support.install.windows yes Date: Sun, 19 May 2002 20:38:09 +0000 From: K Lowe <klowe@ricsonline.org> Subject: Re: Install SO 6 on win95 Newsgroups: staroffice.com.support.install.windows Please find below a bug report for your information. http://www.openoffice.org/issues/show_bug.cgi?id=3D5011 Summary: Installing - registering the components =96 ucpchelp1.dll problem. Component: installation Version: 1.0.0 Platform: PC URL: OS/Version: Windows 98 Status: UNCONFIRMED Status Whiteboard: Keywords: Resolution: Issue type: DEFECT Priority: P3 Subcomponent: ui AssignedTo: of@openoffice.org ReportedBy: During the installation process, while registering the components, an error message was displayed: "The 'ucpchelp1.dll' component was unable to be registered.", so selected ignore option to complete. However, it is not possible to use the Help Contents. Therefore, ran setup and selected repair option, and encountered the same difficulty. Date: Sun, 19 May 2002 21:26:09 +0000 From: The Liquidator <ian@ianmillington.co.uk> Subject: Re: Install SO 6 on win95 Newsgroups: staroffice.com.support.install.windows If it affects OO1 it will also affect SO6 as fundamentally they are the same. Think now Sun are actually selling it they had better come up with a fix soon! Date: Tue, 21 May 2002 22:00:48 +0000 From: Jaque Moreau <mr.wimpy@firemail.de> Subject: Re: Install SO 6 on win95 Newsgroups: staroffice.com.support.install.windows I found the error. It is an old msvcrt.dll from win95. I already informed German support dep.
I installed on a Win95 B machine today and got this same error. Installation of a new msvcrt.dll solved the problem. To install the new msvcrt.dll file, I downloaded the VCRedist.exe patch from: http://support.microsoft.com/default.aspx?scid=kb;EN-US;q259403 and installed it.
Hi Olli, I've tried with a Win95A with DCOM95 update an a new msvcrt.dll. With OOo 1.0.0 I can reproduce this problem. With inhouse build 8044 I can't. Is this something that can reach 1.0.1?
I change to new.
*** Issue 5581 has been marked as a duplicate of this issue. ***
*** Issue 5576 has been marked as a duplicate of this issue. ***
*** Issue 4471 has been marked as a duplicate of this issue. ***
*** Issue 6085 has been marked as a duplicate of this issue. ***
I had success with win95B by: 1. Downloading and installing the MS libraries update here: http://support.microsoft.com/default.aspx?scid=kb;en-us;Q197298 2. Rebooting 3. Running the OO setup and choosing repair. Some people are still having issues though but its worth a try. Kind Regards Cameron
*** Issue 7331 has been marked as a duplicate of this issue. ***
*** Issue 9025 has been marked as a duplicate of this issue. ***
reassigning to dirk - I don't think Oliver will work on these issues any more.
This one belongs to you.
*** Reply received from an email to Andreas, who is currently assigned to this problem. I have asked for further clarification, which I will post on receiving a reply. *** Hello *, this issue is already solved in StarOffice. The reason is, that the build environenment links the libdb32.dll ( or STLport ), which is used by the help system, against a win-system library msvcirt.dll, which, under win95 does not contain at least the "cerr"-symbol. So, the help is not able to register. The currently most favoured solution I know for you is update of this library. ( Also, newer versions of OpenOffice should not contain this error ). Andreas Bille
should be fixed in 1.0.2
*** Issue 11095 has been marked as a duplicate of this issue. ***
Closed