Issue 43614 - "External Programs" missing from Options
Summary: "External Programs" missing from Options
Status: CLOSED NOT_AN_OOO_ISSUE
Alias: None
Product: ui
Classification: Code
Component: ui (show other issues)
Version: current
Hardware: All Windows 98
: P3 Trivial (vote)
Target Milestone: ---
Assignee: atr
QA Contact: issues@ui
URL:
Keywords: oooqa
Depends on:
Blocks:
 
Reported: 2005-02-27 10:17 UTC by cmwamba1
Modified: 2005-03-24 15:39 UTC (History)
3 users (show)

See Also:
Issue Type: DEFECT
Latest Confirmation in: ---
Developer Difficulty: ---


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Description cmwamba1 2005-02-27 10:17:16 UTC
Windows 98SE: going to Tools>Options>OpenOffice.org... there is no listing for 
"External Programs". Wasn't certain if this was ui or framework, so apologies if 
issue has been misplaced.
Comment 1 mikedee 2005-03-05 11:45:24 UTC
This occurs in OpenOffice.org Beta 2.0 vers. 1.9.7.9, Windows 98SE
Comment 2 gordon_darling 2005-03-07 20:50:25 UTC
Confirm that "External Programs" is not present under 
Tools>Options>OpenOffice.org
with
OpenOffice.org Beta 2.0 vers. 1.9.7.9, Windows 98SE
OpenOffice.org Beta 2.0 vers. 1.9.7.9, Windows 2000
OpenOffice.org Beta 2.0 vers. 1.9.7.9, Windows Linux

Regards
Gordon
Comment 3 mikedee 2005-03-07 22:09:43 UTC
Help for "External Programs" OpenOffice.org Beta 2.0 also misplaced

Expected location in Help - OpenOffice.org Help:
options; tools - OpenOffice.org - External Programs
Actual location in Help - OpenOffice.org Help:
e-mail attachments - Related Topics - External Programs
Comment 4 flibby05 2005-03-08 20:20:56 UTC
Hi,
i'd say that Tools>Options>OpenOffice.org>External Programs has been removed and
relevant options can now be set in Tools>Options>Internet. Therefore i would
close this issue if it's ok for you.
Max
Comment 5 cmwamba1 2005-03-08 23:25:25 UTC
Hi,

Tools>Options>Internet doesn't solve the problem as an email client cannot be 
set from here. It would also require that existing users are informed of that 
change (if it is made). The main issue is that the options previously available 
under the External Programs are not there so Oo.o will not be able to find a 
working email configuration. This affects the "Send..." item in the File menu.
Comment 6 flibby05 2005-03-10 18:07:04 UTC
>> ..as an email client cannot be set from here
but you can choose the executable from your file system. So it is possible.
Comment 7 cmwamba1 2005-03-10 22:51:45 UTC
Hi Max,

I don't really understand what you mean by what you said (which means that 
someone is going to have to explain it)... I think you mean that if I use a file 
manager (like Windows Explorer) I can email a file from there. But please 
remember, I'm a user and not a developer. So, as a user, I'm saying again that 
if the functionality of the program is going to be changed then it needs to be 
clear. To users. 

The previous functionality to link to an email program through OpenOffice.org is 
not there; there's no reason why it should have been removed. I could do it 
before and I don't see why I shouldn't be able to do it now. If OO.o doesn't 
link to any email program from within itself then why have the "Send" item in 
the File menu? 

I have no idea of how hard this is... and I have supported this project since 
Star Office 5.2... but I can't see why something that's pretty much standard has 
disappeared. 
Comment 8 peschtra 2005-03-14 01:23:19 UTC
So, even if the option isn't there, what is it that you can't do?
Comment 9 cmwamba1 2005-03-14 07:21:53 UTC
I can't attach a document as an email from within Openoffice.org anymore. 
There's a menu item that states that it should be able to do this: 
File>Send>Document as Email. But as it's impossible to set an external email 
client, it won't be able to do this. An email client cannot be set because 
Tools>Options>External Programs is not there.

So either that menu item should be removed and users are advised that if they 
want to send a document they'll have to start up their email clients or the 
External Programs functionality is reinstated/fixed. Otherwise people will think 
that the program is broken in that area when they try to use it. Like I did :)
Comment 10 cmwamba1 2005-03-22 23:27:08 UTC
This issue still occurs in Openoffice.org 1.9m84, Windows 98SE.
Comment 11 eric.savary 2005-03-24 04:39:09 UTC
I don't think it's an issue but a user error.
Let's see what the framwork says...
Comment 12 atr 2005-03-24 08:41:29 UTC
atr: Works as disigned. Now this tabpage isn't necessary, because this
adjustment is done by the systemintegration of OOo2.0. For example, OOo2.0 uses
the standard system email program at windows or the default file manager at linux.
Comment 13 cmwamba1 2005-03-24 09:11:46 UTC
I've just tried it again though... it really doesn't work.

I'm using Foxmail as an email client and this has been set as my default email 
client through the Control Panel's Internet Options (Win98SE). OO.o keeps saying 
"OpenOffice.org was unable to find a working email configuration. Please save 
this document locally instead and attach it from within your e-mail client". 

Do I need to send a screenshot to prove this? 
Comment 14 atr 2005-03-24 13:16:34 UTC
atr->cmwamba1: OOo supports only MAPI compliant email clients on Windows, and it
seems to be that foxmail doesn't use this standard mail interface. So this is
not a bug in OOo. You can check this if you try to send a document with wordpad,
you get also a error message. 
Comment 15 cmwamba1 2005-03-24 15:39:18 UTC
Thanks for that, I thought it was me... I have a decent explanation now, which 
is something I'd never have gotten with MS Word! 

Cheers,

Corey