Apache OpenOffice (AOO) Bugzilla – Issue 30166
Frequent crashes on file dialog resulting in data loss
Last modified: 2004-07-01 15:17:58 UTC
This has been pending about three months in the Debian BTS with no progress: http://bugs.debian.org/cgi-bin/bugreport.cgi?bug=240475 So I thought I'd report it here. I don't know if it happens outside of Debian version. Frequently, when I am using the save file dialog, OO just hangs entirely. kill -abrt does not save data. No useful information appears in terminal window when run from terminal window. It appears that the hanging occurs when I enter text to navigate through directories or chose a filename; I don't think it's ever hung when I use only the mouse. Sometimes it hangs on the save, but sometimes it hangs just navigating to a directory (where the directory name has been entered with the keyboard). This of course is a serious problem for me and results in frequent data loss. I don't think anyone in Debian has been able to reproduce it, but it happens nearly daily for me if I'm not careful (i.e., if I use the keyboard rather than the mouse). There are no NFS or other sorts of network volumes involved. The machine behaves perfectly well with other applications and I've noticed no other pattern of hanging other than this dialog in OO.
reassigned to component framework.
Please check this problem with a more recent OOo version like OOo 1.1.2rc3 (645m44 build) and be sure that there are no stale mounts while travelling through the volumes in the file-open dialog.
By stale mounts, I assume you mean an NFS or other network volume that no longer works. This is definitely not the case--I've experienced this crash when no network volumes are mounted at all. I'll see if it still occurs with 1.1.2rc3.
Appears to be fixed with 1.1.2rc3. So far today no crashes, and the save dialog is much "snappier" than it was under 1.1.1. One difference appears to be that the filename is no longer "autocompleting" like it did before--if I type the first few characters of a file or directory name in the displayed directory, it doesn't complete. Don't know if this is related, but that was often where the crash occurred--when hitting return after the automatic file/directory name completion.
Hi ajkessel, thanks for using and supporting OpenOffice.org... I'm using OOo1.1.2RC3 here on RedHat Linux and "autocompletion"of directories/files works here... It seems the described behaviour doesn't occur anymore on your PC(s)... I set this Issue to "worksforme".... Please report back if your problem occurs again...
Actually, to clarify: the autocompletion works fine on "open" document, just not on "save as" document. Maybe this is an intentional choice? It seems to me that autocompletion should at least work for directory names (I can imagine accidentally overwriting an existing file if the autocompletion occurs on filenames, as it did with 1.1.1). Let me know if I should open a new issue on this. I don't know if it's just me or not.
Hi ajkessel, On the debian issue you wrot ethat this works now even with the debian version of OOo (which we are not responsible for)... So I'm going to close this Issue now... I think "no autocompletion" on saving is the wanted behaviour since autocompletion would take an existing file/directory name, which could be a valid file name, too. So a user could overwrite files more easily as if the user needs to type in the file name (ok, an error message would appear but a lot of people don't read message boxes...)... If you want that behaviour to be changed, please file an "enhancement" issue...