Apache OpenOffice (AOO) Bugzilla – Issue 25803
OOo crashes in process of saving file
Last modified: 2013-08-07 14:41:36 UTC
OOo crashed with a segmentation violation while trying to save a document, all modifications to document were lost. I had created the document by cut and pasting from a series of emails that I had sent using Mozilla 1.5 that had mixed fonts and other formatting. It pasted fine, but when I went to save (I used the icon at the top), the status bar at the bottom went about 7/8 of the way across before I got the error report box. I could not send the error report, it would complain about not being able to reach the 'net, but I verified by using another program that my 'net access was fine. Needless to say, I cannot attach my document as an example since it was lost. FYI, I had the Basic macro editor window open before I started editing the document (I had invoked an empty soffice and then brought up the macro editor, then later I created a new soffice -writer document, then I pasted in text, saved, pasted in more text, and then it crashed when I tried to save). I say I'm not sure because I've been doing macro development. No macro was running at the time of the crash (I was just editing the macro, I had not run it). The traceback output by soffice to the shell was: Fatal exception: Signal 11 Stack: /usr/local/OpenOffice.org1.1.0/program/libsal.so.3[0x40bc3e4a] /usr/local/OpenOffice.org1.1.0/program/libsal.so.3[0x40bc3fd4] /usr/local/OpenOffice.org1.1.0/program/libsal.so.3[0x40bc409a] /lib/libpthread.so.0[0x41124dfd] /lib/libc.so.6[0x412e1b48] /usr/local/OpenOffice.org1.1.0/program/libucpfile1.so[0x42a6cea5] /usr/local/OpenOffice.org1.1.0/program/libucpfile1.so[0x42a7f9b7] /usr/local/OpenOffice.org1.1.0/program/libucpfile1.so[0x42a4a570] /usr/local/OpenOffice.org1.1.0/program/libucb1.so[0x42949fa6] /usr/local/OpenOffice.org1.1.0/program/libucbhelper2gcc3.so[0x40aaf043] /usr/local/OpenOffice.org1.1.0/program/libucbhelper2gcc3.so(_ZN3ucb7ContentC1ERKN3rtl8OUStringERKN3com3sun4star3uno9ReferenceINS7_3ucb19XCommandEnvironmentEEE+0x4f)[0x40aafabd] /usr/local/OpenOffice.org1.1.0/program/libtl645li.so[0x40987a2a] /usr/local/OpenOffice.org1.1.0/program/libtl645li.so(_ZN13INetURLObject8AbsToRelERK6StringNS_15EncodeMechanismENS_15DecodeMechanismEtNS_9FSysStyleE+0xa8)[0x4098805a] /usr/local/OpenOffice.org1.1.0/program/libxo645li.so(_ZN11SvXMLExport20GetRelativeReferenceERKN3rtl8OUStringE+0x5b)[0x44419b85] /usr/local/OpenOffice.org1.1.0/program/libxo645li.so(_ZN22XMLTextParagraphExport22addHyperlinkAttributesERKN3com3sun4star3uno9ReferenceINS2_5beans12XPropertySetEEERKNS4_INS5_14XPropertyStateEEERKNS4_INS5_16XPropertySetInfoEEE+0x661)[0x444e6cb5] /usr/local/OpenOffice.org1.1.0/program/libxo645li.so(_ZN22XMLTextParagraphExport15exportTextRangeERKN3com3sun4star3uno9ReferenceINS2_4text10XTextRangeEEEhRh+0x24e)[0x444e714c] /usr/local/OpenOffice.org1.1.0/program/libxo645li.so(_ZN22XMLTextParagraphExport26exportTextRangeEnumerationERKN3com3sun4star3uno9ReferenceINS2_9container12XEnumerationEEEhhh+0x31c)[0x444e1bfa] /usr/local/OpenOffice.org1.1.0/program/libxo645li.so(_ZN22XMLTextParagraphExport15exportParagraphERKN3com3sun4star3uno9ReferenceINS2_4text12XTextContentEEEhhhR22MultiPropertySetHelper+0xc85)[0x444e172d] /usr/local/OpenOffice.org1.1.0/program/libxo645li.so(_ZN22XMLTextParagraphExport28exportTextContentEnumerationERKN3com3sun4star3uno9ReferenceINS2_9container12XEnumerationEEEhRKNS4_INS2_4text12XTextSectionEEEhhPKNS4_INS2_5beans12XPropertySetEEEh+0x627)[0x444e0355] /usr/local/OpenOffice.org1.1.0/program/libxo645li.so(_ZN22XMLTextParagraphExport10exportTextERKN3com3sun4star3uno9ReferenceINS2_4text5XTextEEEhhh+0x474)[0x444df8f2] /usr/local/OpenOffice.org1.1.0/program/libsw645li.so[0x45c7f80f] /usr/local/OpenOffice.org1.1.0/program/libxo645li.so(_ZN11SvXMLExport17ImplExportContentEv+0x59)[0x44414d97] /usr/local/OpenOffice.org1.1.0/program/libxo645li.so(_ZN11SvXMLExport9exportDocEN6xmloff5token12XMLTokenEnumE+0x8a3)[0x4441566d] /usr/local/OpenOffice.org1.1.0/program/libsw645li.so[0x45c7d110] /usr/local/OpenOffice.org1.1.0/program/libxo645li.so(_ZN11SvXMLExport6filterERKN3com3sun4star3uno8SequenceINS2_5beans13PropertyValueEEE+0x167)[0x44413fd7] /usr/local/OpenOffice.org1.1.0/program/libsw645li.so[0x45c7bfd4] /usr/local/OpenOffice.org1.1.0/program/libsw645li.so[0x45c7b740] /usr/local/OpenOffice.org1.1.0/program/libsw645li.so[0x45c79f63] /usr/local/OpenOffice.org1.1.0/program/libsw645li.so[0x45c7b187] /usr/local/OpenOffice.org1.1.0/program/libsw645li.so[0x45bd71a5] /usr/local/OpenOffice.org1.1.0/program/libsw645li.so[0x45b1ad7c] /usr/local/OpenOffice.org1.1.0/program/libsw645li.so[0x45cb8414] /usr/local/OpenOffice.org1.1.0/program/libsfx645li.so(_ZN14SfxObjectShell15SaveAsOwnFormatER9SfxMedium+0x207)[0x43fb90f9] /usr/local/OpenOffice.org1.1.0/program/libsfx645li.so(_ZN14SfxObjectShell11SaveTo_ImplER9SfxMediumPK10SfxItemSeth+0x295)[0x43fb23c1] /usr/local/OpenOffice.org1.1.0/program/libsfx645li.so(_ZN14SfxObjectShell16PreDoSaveAs_ImplERK6StringS2_P10SfxItemSet+0x3e4)[0x43fb8902] /usr/local/OpenOffice.org1.1.0/program/libsfx645li.so(_ZN14SfxObjectShell17CommonSaveAs_ImplERK13INetURLObjectRK6StringP10SfxItemSet+0x505)[0x43fb81d1] /usr/local/OpenOffice.org1.1.0/program/libsfx645li.so(_ZN14SfxObjectShell14APISaveAs_ImplERK6StringP10SfxItemSet+0x2ad)[0x43fc0355] /usr/local/OpenOffice.org1.1.0/program/libsfx645li.so(_ZN12SfxBaseModel10impl_storeEP14SfxObjectShellRKN3rtl8OUStringERKN3com3sun4star3uno8SequenceINS8_5beans13PropertyValueEEEh+0x294)[0x44006dae] /usr/local/OpenOffice.org1.1.0/program/libsfx645li.so(_ZN12SfxBaseModel10storeToURLERKN3rtl8OUStringERKN3com3sun4star3uno8SequenceINS6_5beans13PropertyValueEEE+0x107)[0x440028f7] /usr/local/OO/program/soffice.bin(_ZN7desktop7Desktop9SaveTasksEl+0xffc)[0x8062d82] /usr/local/OO/program/soffice.bin(_ZN7desktop7Desktop9ExceptionEt+0x7b)[0x80632cb] /usr/local/OpenOffice.org1.1.0/program/libvcl645li.so(_ZN23ImplVCLExceptionHandler6signalEP13oslSignalInfo+0xb2)[0x400e962a] /usr/local/OpenOffice.org1.1.0/program/libvos3gcc3.so(_ZN3vos28_cpp_OSignalHandler_FunctionEPvP13oslSignalInfo+0x18)[0x40b2ca9e] /usr/local/OpenOffice.org1.1.0/program/libvos3gcc3.so(_Z24_OSignalHandler_FunctionPvP13oslSignalInfo+0x26)[0x40b2ca7e] /usr/local/OpenOffice.org1.1.0/program/libsal.so.3[0x40bc3ef4] /usr/local/OpenOffice.org1.1.0/program/libsal.so.3[0x40bc407b] /lib/libpthread.so.0[0x41124dfd] /lib/libc.so.6[0x412e1b48] /usr/local/OpenOffice.org1.1.0/program/libucpfile1.so[0x42a6cea5] /usr/local/OpenOffice.org1.1.0/program/libucpfile1.so[0x42a7f9b7] /usr/local/OpenOffice.org1.1.0/program/libucpfile1.so[0x42a4a570] /usr/local/OpenOffice.org1.1.0/program/libucb1.so[0x42949fa6] /usr/local/OpenOffice.org1.1.0/program/libucbhelper2gcc3.so[0x40aaf043] /usr/local/OpenOffice.org1.1.0/program/libucbhelper2gcc3.so(_ZN3ucb7ContentC1ERKN3rtl8OUStringERKN3com3sun4star3uno9ReferenceINS7_3ucb19XCommandEnvironmentEEE+0x4f)[0x40aafabd] /usr/local/OpenOffice.org1.1.0/program/libtl645li.so[0x40987a2a] /usr/local/OpenOffice.org1.1.0/program/libtl645li.so(_ZN13INetURLObject8AbsToRelERK6StringNS_15EncodeMechanismENS_15DecodeMechanismEtNS_9FSysStyleE+0xa8)[0x4098805a] /usr/local/OpenOffice.org1.1.0/program/libxo645li.so(_ZN11SvXMLExport20GetRelativeReferenceERKN3rtl8OUStringE+0x5b)[0x44419b85] /usr/local/OpenOffice.org1.1.0/program/libxo645li.so(_ZN22XMLTextParagraphExport22addHyperlinkAttributesERKN3com3sun4star3uno9ReferenceINS2_5beans12XPropertySetEEERKNS4_INS5_14XPropertyStateEEERKNS4_INS5_16XPropertySetInfoEEE+0x661)[0x444e6cb5] /usr/local/OpenOffice.org1.1.0/program/libxo645li.so(_ZN22XMLTextParagraphExport15exportTextRangeERKN3com3sun4star3uno9ReferenceINS2_4text10XTextRangeEEEhRh+0x24e)[0x444e714c] /usr/local/OpenOffice.org1.1.0/program/libxo645li.so(_ZN22XMLTextParagraphExport26exportTextRangeEnumerationERKN3com3sun4star3uno9ReferenceINS2_9container12XEnumerationEEEhhh+0x31c)[0x444e1bfa] /usr/local/OpenOffice.org1.1.0/program/libxo645li.so(_ZN22XMLTextParagraphExport15exportParagraphERKN3com3sun4star3uno9ReferenceINS2_4text12XTextContentEEEhhhR22MultiPropertySetHelper+0xc85)[0x444e172d] /usr/local/OpenOffice.org1.1.0/program/libxo645li.so(_ZN22XMLTextParagraphExport28exportTextContentEnumerationERKN3com3sun4star3uno9ReferenceINS2_9container12XEnumerationEEEhRKNS4_INS2_4text12XTextSectionEEEhhPKNS4_INS2_5beans12XPropertySetEEEh+0x627)[0x444e0355] /usr/local/OpenOffice.org1.1.0/program/libxo645li.so(_ZN22XMLTextParagraphExport10exportTextERKN3com3sun4star3uno9ReferenceINS2_4text5XTextEEEhhh+0x474)[0x444df8f2] /usr/local/OpenOffice.org1.1.0/program/libsw645li.so[0x45c7f80f]
HI->DVO: Please have a look
OpenOffice 1.1.1 crashes when following these steps: 1. Open OOffice 2. Chose Menu "File/New/Text Document" 3. Enter a space 4. Click on the Save icon 5. Type filename 'test' 6. Watch the "Saving document ..." status message appearing and the Office Window disappearing. 7. read error message: ~$ /opt/OpenOffice-1.1.1/program/ooffice.bin: relocation error: /usr/opt/OpenOffice-1.1.1/program/libsvx645li.so: symbol _ZN14SdrObjEditView12ImpClearVarsEv, version UDK_3_0_0 not defined in file libcppuhelpergcc3.so.3 with link time reference Linux 2.4.20 with KDE 3.1.4
/opt/OpenOffice-1.1.1/program/ooffice.bin: relocation error: /usr/opt/OpenOffice-1.1.1/program/libsvx645li.so: symbol _ZN14SdrObjEditView12ImpClearVarsEv, version UDK_3_0_0 not defined in file libcppuhelpergcc3.so.3 with link time reference Same error when trying to save sxw as well as html files. Saving works fine with doc, html, rft and txt.
I cannot reproduce it following the seconde description (the first one is unfortunatly too imprecise to try to reproduce anything). ES->KSO: Reading the stack, DVO told me it may be your ressort. Please evaluate. Thank you
Andreas, according to the stack this is a crash in the File-UCP, which is yours
This is not reproducable on every Linux system, so we need more help to identify the system environment that triggers the bug. Until then: WFM.
does this issue still occur with recent 2.0 snapshot, please reopen if problem still persist.