Apache OpenOffice (AOO) Bugzilla – Issue 128564
More than 5 tracked changes causes AOO to crash.
Last modified: 2023-06-19 17:45:46 UTC
When using track changes, if there are more than 5 changes in the accept or reject window, the program crashes either immediately or after 1 or2 successful accept/reject clicks. I have set this as major as it really slows down the review process for the User Guides.
Created attachment 87173 [details] Document with multiple changes This ODT file contains many changes to show the crash.
In that document I cannot find any changes to accept/reject?
Created attachment 87174 [details] New file to test Hopefully, correct file.
Yes, that file does contain a lot of changes! "Unfortunately" I cannot replicate a crash. I accepted every single change after the other without problem. This is on Windows 10 Pro 22H2 64-bit.
I can't reproduce the crash on Windows, be it: 7, 10 or 11.
Created attachment 87186 [details] File with many changes
The same with the updated file: I cannot reproduce a crash on Windows 10.
No crash on Windows 10. (FWIW, same on Windows 7 and 11)
The document crashes for me if I accept one change. I'm am using Windows 10. I tried it twice with the same result. However, it does not crash if I boot in Safe Mode. I was then able to accept all of the changes. Possibly irrelevant - This is similar to behavior I see with macros. OpenOffice crashes if I try to make a macro inside of a Calc or Writer document. As soon as I try to make a new module, the program crashes. In Safe Mode, it works.
Raising importance as this seriously impacts the documentation teams ability to do its work. The workaround of using Safe Mode is only a stopgap measure that adds unnecessary time to an already time-consuming process.
Can you describe exactly, what you do when you get a crash? I am still not able to reproduce it... That said, I also would not be able to fix the problem.
Already reported *** This issue has been marked as a duplicate of issue 128356 ***
I don't think this is a duplicate!
This is not a duplicate of issue 128356. That issue reports a particular saxparse error. This reports no error whatsoever, but simply crashes.
Confirmed via Comment 9. @Matthias, All you have to do is to select a change in the Accept/Reject window and if it is going to happen it will happen. I have also recently tested it on a new Windows 11 laptop and I get the same result.
As I already wrote, I can accept/reject all changes without any crash. Not reproducible for me...
(In reply to Matthias Seidel from comment #16) > As I already wrote, I can accept/reject all changes without any crash. > Not reproducible for me... I understand that you cannot reproduce it Matthias, but I have reproduced it on 2 different systems, and Francis has also reproduced it. That Is why I set it as confirmed
No problem with that! But there must be a difference, because Czesław and I cannot reproduce it. Maybe it is a problem with en-US only?
I just tried the document posted by Keith in comment #6 on 2023-04-29. I reported on 2023-05-02 that I did get a crash with that document. Today, I do not get a crash with it. My system has gotten 5 updates since I last tested the document. Since I never got crashes in Safe Mode, I assume the problem is caused by some driver. For completeness of evidence, I'll mention that I first tried the document using the Spanish (Spain) UI, locale and default language. When that did not crash, I switched to English (US) and still did not get a crash.