Issue 128362 - Calc crashes with or without bad allocation error. Occasionally SEH errors
Summary: Calc crashes with or without bad allocation error. Occasionally SEH errors
Status: CLOSED NOT_AN_OOO_ISSUE
Alias: None
Product: Calc
Classification: Application
Component: save-export (show other issues)
Version: 4.1.7
Hardware: PC Windows 10
: P5 (lowest) Normal with 1 vote (vote)
Target Milestone: ---
Assignee: AOO issues mailing list
QA Contact:
URL:
Keywords:
Depends on:
Blocks:
 
Reported: 2020-04-06 20:38 UTC by kris
Modified: 2020-04-28 22:59 UTC (History)
3 users (show)

See Also:
Issue Type: DEFECT
Latest Confirmation in: ---
Developer Difficulty: ---

Attachments
Spreedsheetrequested (76.14 KB, application/octet-stream)
2020-04-22 22:58 UTC, kris 		no flags Details
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Description kris 2020-04-06 20:38:57 UTC 
This has been a on-going issue since 4.1.4.
After about 50 entries the program hangs when saving. 
Sometimes it hangs before saving or I get a Bad Allocation error about half way through a save. Rarely I get an SEH error. Windows says illegal operation in the 
task manager. 
The recovery goes well but no access to error report tool. The problem gets a little better after I increased the memory in calc. Use to crash after 10 entries!
Several machines and several version of windows have been tried with clean installs.
I have no idea how to track this problem. Please help!
Comment 1 oooforum (fr) 2020-04-07 19:26:49 UTC 
Your bug report is being closed as NOT_AN_ISSUE due to a lack of information
which is needed in order to accurately reproduce and confirm the problem. We need the following information:

a) Provide details of your Windows (which edition is used)

b) Provide a step-by-step procedure to reproduce (the simpler will be the
better)

c) Provide a sample document

d) Provide screenshots of the problem if you think it might help


Once all of this is done, please set the bug back to UNCONFIRMED and we will
attempt to reproduce the issue.
Comment 2 kris 2020-04-13 14:53:01 UTC 
windows says not compatable then tries to run under win8 still crashes.
task manager says waiting for soffice.exe
Comment 3 Matthias Seidel 2020-04-13 16:39:00 UTC 
So, you reopen this ticket, set the priority to "Major" but you do not provide any of the requested information?

Really?
Comment 4 Marcus 2020-04-16 22:26:32 UTC 
Please note that this is not a typical problem of OpenOffice and it's not
necessarily a bug. Therefore this issue tracker is not the right place for
discussing and solving such case of problems. Please ask for help in the user
forums [1] or the users mailing list [2].

[1] https://forum.openoffice.org/
[2] https://openoffice.apache.org/mailing-lists.html#users-mailing-list-public

Thank you very much for your understanding.
Comment 5 kris 2020-04-22 22:58:22 UTC 
Created attachment 86930 [details]
Spreedsheetrequested

for windows 10.0.18363 64 bit openoffice 4.1.7
Comment 6 Peter 2020-04-23 06:36:01 UTC 
Your Document does not look very complicated.
If user report crashes, often the profile is corrupted. A workaround fix is described on the forum at [1].
We are already on the investigation of corrupted profiles for a permanent fix.

I am with Markus on this one. Your Issue is an issue  specific to your system. Please use the resources Provided by Comment 4 to get further help.
I close the Issue again as a not an OOO Issue again as a sign that we delegate this to user support channels. Thanks for your understanding.


All the best
Peter

[1] https://forum.openoffice.org/en/forum/viewtopic.php?p=58403