Issue 128305 - DLL error with no trp file starting OO
Summary: DLL error with no trp file starting OO
Status: CLOSED NOT_AN_OOO_ISSUE
Alias: None
Product: General
Classification: Code
Component: ui (show other issues)
Version: 4.1.7
Hardware: PC OS/2
: P5 (lowest) Normal (vote)
Target Milestone: ---
Assignee: AOO issues mailing list
QA Contact:
URL:
Keywords:
Depends on:
Blocks:
 
Reported: 2020-02-24 11:30 UTC by Shmuel (Seymour J.) Metz
Modified: 2020-02-24 22:39 UTC (History)
1 user (show)

See Also:
Issue Type: DEFECT
Latest Confirmation in: ---
Developer Difficulty: ---

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Description Shmuel (Seymour J.) Metz 2020-02-24 11:30:41 UTC 
I get an error popup running OO on ArcaOS 5.0.4; I tried installing AOO4.1.7, but it still fails, with no *.trp file in Q:\PROGRAMS\APACHEOPENOFFICE.4\PROGRAM. I see two immediate problems in the error text below:

 1. The install directory is Q:\PROGRAMS\APACHEOPENOFFICE.4,
    not Q:/PROGRAMS/APACHE/OPENOFFICE.4/

 2. The deploy.dll file is in the program subdirectory,
    not in the main install directory.

The error text is

                  OpenOffice 4.1.7 - Fatal Error

    The application cannot be started.
    exception occurred raising singleton.
    "/singletons/com.sun.star.deployment.ExtensionManager":loading
    component library failed:
    file:///Q:/PROGRAMS/APACHE/OPENOFFICE.4/PROGRAM/../DEPLOY.DLL

Note: How do I set the ticket to block issue 126518?
Comment 1 Matthias Seidel 2020-02-24 14:04:44 UTC 
Did you install all packages mentioned in the Readme (located in the DropBox folder you downloaded your WPIs from)?

Most likely you are missing libxslt.
Install it using Arca Noae Package Manager (ANPM).

Please report back if this works for you.

Thanks!
Comment 2 Shmuel (Seymour J.) Metz 2020-02-24 22:13:54 UTC 
Adding libxslt did the trick. Should I open a ticket with Arca Noae, or is that already in their pipeline?

For future reference, how do I set the ticket to block issue 126518, as requested in the readme?

Thanks.
Comment 3 Matthias Seidel 2020-02-24 22:29:17 UTC 
Great!

I don't think this can be considered as a bug for Arca Noae.
The package is clearly mentioned in the Readme as System Requirement by Bitwise.

For setting a ticket to block another use the field "Blocks:" in the upper area and enter the issue number.
Comment 4 Shmuel (Seymour J.) Metz 2020-02-24 22:36:52 UTC 
I'd consider it to be an Arca Noae bug because the ArcaOS 5.0.4 installer insts OpenOffice without installing libxslt. That's not the same thing as the user installing OO after ArcaOS.