Issue 128207 - Error (0xc0000005), opening any OO app
Summary: Error (0xc0000005), opening any OO app
Status: CLOSED NOT_AN_OOO_ISSUE
Alias: None
Product: General
Classification: Code
Component: accessibility (show other issues)
Version: 4.1.7
Hardware: PC Windows 7
: P5 (lowest) Normal (vote)
Target Milestone: ---
Assignee: AOO issues mailing list
QA Contact:
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Keywords:
Depends on:
Blocks:
 
Reported: 2019-10-17 18:21 UTC by Rens
Modified: 2019-11-08 07:20 UTC (History)
4 users (show)

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Issue Type: DEFECT
Latest Confirmation in: ---
Developer Difficulty: ---

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Description Rens 2019-10-17 18:21:03 UTC 
Whenever trying to open any OO app, I get this error: 0xc0000005.

Any idea what this is? When searching for a solution I tried nearly everything from scanning for viruses to running cmd prompts scanning for faults and cleaning up the registry with CCleaner, nothing seems to work.

Thanks in advance.
Comment 1 oooforum (fr) 2019-10-17 18:34:13 UTC 
Not reproduce, AOO works fine with Windows 7 all editions.

Start Windows in Safe Mode and run OpenOffice. If it runs stable in Windows Safe Mode, then the problem is caused by some program that runs in Windows Normal Mode.
Comment 2 Peter 2019-10-17 19:57:16 UTC 
It is a windows OS issue.
Please check with Microsoft sources. We cannot help much on this. 

https://answers.microsoft.com/en-us/windows/forum/windows_10-performance/application-error-0xc0000005/6224ae45-a251-4f21-b076-74524618d00a

I saw this might be also valid in earlier systems.
and I saw that some sort of kernel close Viruses cause such an error.
Comment 3 emiway 2019-11-08 07:20:35 UTC 
These are windows OS issues.
You can us Microsoft sources to fix this. Or can use this self-help guide article to fix error 0xc0000005 https://www.errorcodeshelp.com/0xc0000005/