Issue 127859 - crashing, after a Microsoft Update
Summary: crashing, after a Microsoft Update
Status: CLOSED NOT_AN_OOO_ISSUE
Alias: None
Product: General
Classification: Code
Component: accessibility (show other issues)
Version: 4.1.5
Hardware: All All
: P5 (lowest) Normal (vote)
Target Milestone: ---
Assignee: AOO issues mailing list
QA Contact:
URL:
Keywords:
Depends on:
Blocks:
 
Reported: 2018-08-21 16:20 UTC by don.hark
Modified: 2018-09-05 07:19 UTC (History)
2 users (show)

See Also:
Issue Type: DEFECT
Latest Confirmation in: ---
Developer Difficulty: ---

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Description don.hark 2018-08-21 16:20:05 UTC 
Most likely you know this...but fyi  after my last 2 Microsoft updates, Open Office (in all it's apps, calc, writer, etc.  crashes.  Recovery works OK but one constantly gets crashes effecting overall unreliability. 

The 1st time, I uninstalled & reinstalled it, which seemed to do the trick. A couple of days ago I had to install the usual MS Update.  Then crashes started.

So I just uninstalled & re-installed the latest rev of Open Office.  Time will tell if that fixed my problem.

Don
Comment 1 oooforum (fr) 2018-08-22 07:32:39 UTC 
(In reply to don.hark from comment #0)
> So I just uninstalled & re-installed the latest rev of Open Office.  Time
> will tell if that fixed my problem.
Not sufficient, you could to reset your profile:
https://forum.openoffice.org/en/forum/viewtopic.php?f=74&t=12426

Next time, for this kind of question, use our forum or mailing list:
http://www.openoffice.org/support/
Comment 2 oooforum (fr) 2018-08-27 08:48:24 UTC 
No news from OP: closed
Comment 3 don.hark 2018-08-27 15:48:40 UTC 
it's not closeable. 

Fix did not work.  It crashes as before.  My "workaround" is to do a lot of saving.

When I get a chance I'll re-do the whole thing,
Comment 4 Peter 2018-08-27 17:15:16 UTC 
To be clear: no we do not know that this is a common issue.

I assume you are on Windows 10, yes?
And I assume with fixes you mean is the reset of the profile, yes?
Comment 5 don.hark 2018-09-04 23:07:02 UTC 
yes Windows 10

and yes I changed the profile
Comment 6 oooforum (fr) 2018-09-05 07:19:02 UTC 
> yes Windows 10
Well, important information that was not posted first
Sounds like MS KB4343909 update issue 

New thread to read:
https://forum.openoffice.org/en/forum/viewtopic.php?f=15&t=94690