Issue 126284 - Unable to get into the main start-up screen.
Summary: Unable to get into the main start-up screen.
Status: CLOSED NOT_AN_OOO_ISSUE
Alias: None
Product: General
Classification: Code
Component: accessibility (show other issues)
Version: 4.0.0
Hardware: Mac OS X 10.9
: P5 (lowest) Critical (vote)
Target Milestone: ---
Assignee: AOO issues mailing list
QA Contact:
URL:
Keywords:
Depends on:
Blocks:
 
Reported: 2015-04-30 02:33 UTC by John Divjak
Modified: 2017-05-20 10:03 UTC (History)
1 user (show)

See Also:
Issue Type: DEFECT
Latest Confirmation in: ---
Developer Difficulty: ---


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Description John Divjak 2015-04-30 02:33:53 UTC
Upon clicking on the Open Office icon, the main page of Open Office appears immediately followed by a display of the following message:

"The last time you opened OpenOffice.org it unexpectedly quit while re-opening windows.  Do you want to try to re-open its windows again?" 

No matter how we respond to the buttons below the above message, the message stays there. We are unable to do anything except to force a "Quit Application" option from the OS file drop down menus. 

We have a rather database in this application of just under a thousand entries, along with data entry forms and a variety of reports.

At this point, the same thing happens every time we click on the OpenOffice icon on the desktop.

What needs to be done to save this application with all its data, forms and report?

please Help.
Comment 1 oooforum (fr) 2015-04-30 07:19:18 UTC
The behavior described is not typical and AOO works without problem for many
users under MacOS.

AOO 4.0.0 is an obsolete version. We encourage you to retest your bug against the latest release. Same thing for MacOS, you should upgrade it to 10.10.

Please report back the outcome of your testing, so this Issue may be closed or
progressed as necessary - otherwise the issue may be Resolved as Invalid in the
future.