Issue 126188 - Open Office 4.1.1 will not start
Summary: Open Office 4.1.1 will not start
Status: CLOSED IRREPRODUCIBLE
Alias: None
Product: General
Classification: Code
Component: accessibility (show other issues)
Version: 4.1.1
Hardware: PC Windows 8, 8.1
: P5 (lowest) Critical (vote)
Target Milestone: ---
Assignee: AOO issues mailing list
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Keywords:
Depends on:
Blocks:
 
Reported: 2015-03-18 21:17 UTC by Lisa
Modified: 2016-11-09 20:40 UTC (History)
2 users (show)

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Issue Type: DEFECT
Latest Confirmation in: ---
Developer Difficulty: ---

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Description Lisa 2015-03-18 21:17:24 UTC 
When I try to start Open office 4.1.1 in various ways (clicking the desktop icon, clicking the start screen icon or by trying to open an existing document) nothing happens/it doesn't respond.
Comment 1 orcmid 2015-03-18 21:53:42 UTC 
Does this happen immediately after you have performed a Windows 8 Restart?
Comment 2 orcmid 2016-04-19 15:27:02 UTC 
For issue of OpenOffice not starting, try the following things:

 1. Open Apache OpenOffice directly (from a desktop shortcut or from the All Programs list).  Not one of the specific applications (Calc, Writer, Impress) but the overall application.

 2. If that does not open, restart your computer and re-try.

 3. If Apache OpenOffice then opens, you should see the Apache OpenOffice 4 dashboard.  Do not use any of the functions there just yet.

 4. With the dashboard page, on the menu bar select Tools > Options > OpenOffice (in the sidebar) > Memory and under OpenOffice Quickstarter REMOVE an check-mark for "Load OpenOffice during system start-up."

 5. Having done or verified that, close Apache OpenOffice and restart your computer once again.

 6. You should now always be able to get to the dashboard for Apache OpenOffice 4 from now on.  When you can't, close any running applications and restart your computer.

 7. Now, from the dashboard use the little pointer to the right of the "Open ..." folder.  It should list the most recent documents you have been working on.  You can also use that icon without the little pointer to see into the last place in your file system that you had been working on documents with OpenOffice.  

 8. If this works, use it as a workaround for finding your documents and being able to open them.  You should also be able to use the "Recent Documents" list of Windows to find documents you had been using.  If it does not work, provide more information about exactly what does happen here.

 9. If the workaround is operating properly, but you cannot launch OpenOffice by double-clicking (or opening) a document directly, there may be a file-association problem.  You can determine this when the tiny icon for the type of file in a file listing is not one of the images that OpenOffice provides for files that it recognizes and will open.  You will need to know how to change the "file associations" that Windows is using for tying the files to OpenOffice.  The best way to handle that is to ask on the users@openoffice.apache.org discussion email list.  Or go to the Community Forums at https://forum.openoffice.org/
Comment 3 oooforum (fr) 2016-11-09 09:32:20 UTC 
No news from OP since +1 yr: closed