Issue 123811 - ACC: Conflict with OS X running 3rd party QuicKeys utility
Summary: ACC: Conflict with OS X running 3rd party QuicKeys utility
Status: UNCONFIRMED
Alias: None
Product: General
Classification: Code
Component: accessibility (show other issues)
Version: 4.0.1
Hardware: Mac Mac OS X 10.6
: P3 Minor (vote)
Target Milestone: ---
Assignee: AOO issues mailing list
QA Contact:
URL:
Keywords:
Depends on:
Blocks:
 
Reported: 2013-12-05 16:14 UTC by Roger Wilmut
Modified: 2014-02-05 16:54 UTC (History)
2 users (show)

See Also:
Issue Type: DEFECT
Latest Confirmation in: ---
Developer Difficulty: ---

Attachments
Crash report on described crash. (12.55 KB, application/zip)
2013-12-05 16:14 UTC, Roger Wilmut 		no flags Details
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Description Roger Wilmut 2013-12-05 16:14:45 UTC 
Created attachment 82047 [details]
Crash report on described crash.

Someone else has reported a conflict with the spreadsheet module and QuickKeys. I have experienced general instability with QuicKeys running; this example is repeatable.

In  Text, enable drawing tools and draw an object e.g rectangle. Then draw a second, overlapping the first. Select the first and bring it to the front. If QuicKeys is running, at this point OpenOffice will crash (crash report attached). If QuicKeys is not running it does not crash.

Exactly the same issue occurs with LibreOffice. They blamed QuicKeys and asked me to report it to them: I did, and predictably QuicKeys blamed LibreOffice.

I have had other, random, crashes when QuicKeys is running: when it's not the application seems to be stable.
Comment 1 V Stuart Foote 2014-02-05 03:35:39 UTC 
@Roger,

Sorry can not confirm, but setting importance to a more reasonable level.

However, Startly - QuickKeys v4.0.7 was released 12/17/2009. We'll assume that is the release you are using with OS X 10.6, but if Startly is not/will not maintain the code, perhaps it should not be used? 

No offense, but why would this corner case be a 'critical' issue for AOO development whose few OS X devs have greater issues with general support for Apples emergent OS X releases?
Comment 2 Roger Wilmut 2014-02-05 16:54:33 UTC 
I am indeed using QuicKeys 4.0.7 - as you say, there has been no development on this for ages. They were supposed to be bringing out a Lion version ages ago but posted a tale of woe with a hired external programmer dying, etc. etc... heaven knows where this is going. For me it's a vital program - I'd hate to lose the many complex automations I've set up; I can live without OpenOffice, but thought it worth reporting. Whether the conflict is something either party is either able or prepared to deal with is something I can only leave to the programmers.