Issue 121621 - Jre
Summary: Jre
Status: CLOSED DUPLICATE of issue 119525
Alias: None
Product: *Testproduct
Classification: Test
Component: another (show other issues)
Version: OOo 3.4.0 Beta
Hardware: PC Windows 7
: P3 Normal (vote)
Target Milestone: ---
Assignee: AOO issues mailing list
QA Contact:
URL:
Keywords:
Depends on:
Blocks:
 
Reported: 2013-01-14 14:54 UTC by Davis Daniel
Modified: 2013-01-14 15:22 UTC (History)
1 user (show)

See Also:
Issue Type: DEFECT
Latest Confirmation in: ---
Developer Difficulty: ---

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Description Davis Daniel 2013-01-14 14:54:57 UTC 
I am getting an error message when I open a new writer document or a database.
The message is titled:  JRE is defective.
the error message:
"Openoffice.org requires a Java runtime environment (JRE) to perform this task.
The selected JRE is defective. Please select another version or install a new
JRE and select it under Tools - Options - Openoffice.org - Java".

Following these directions, I did not find "Options" under "Tools".  I went to
"Preferences" and found "Java".  There I found that there were no JRE's listed.  

I have not changed anything.  I simply went in to use the application as I
normally would and this error message came up. 

Please advise!
Comment 1 Ariel Constenla-Haile 2013-01-14 15:14:59 UTC 
Please read the Release Notes: http://www.openoffice.org/development/releases/3.4.1.html#AOO3.4.1ReleaseNotes-KnownIssues

Apache OpenOffice 3.4.0 and 3.4.1 support Java 7, which is the recommended configuration; but (especially on 64-bit Windows) you might receive warnings about the Java version being defective. In that case, download and install the Microsoft Visual C++ 2010 Redistributable Package.

You have to install 
http://download.microsoft.com/download/5/B/C/5BC5DBB3-652D-4DCE-B14A-475AB85EEF6E/vcredist_x86.exe

*** This issue has been marked as a duplicate of issue 119525 ***
Comment 2 Ariel Constenla-Haile 2013-01-14 15:22:23 UTC 
(In reply to comment #0)
> Following these directions, I did not find "Options" under "Tools".  I went
> to
> "Preferences" and found "Java".  There I found that there were no JRE's
> listed.  

That message is about the menu "Tools" in OpenOffice. Open this menu from any document's menu bar, and there is a "Options..." menu item (it's the last one on the menu).

There is no "Preferences" menu in OpenOffice. Are you sure you found it on OpenOffice, or in your system?


> I have not changed anything.  I simply went in to use the application as I
> normally would and this error message came up. 
> 
> Please advise!

Make sure you have a Java 32 bits installed (I assume you already have one, if not go to http://www.java.com and make sure you download a 32 bits version even if your Windows 7 is 64 bits), and follow the advice in comment 1