Issue 11690 - Cannot post attachments to IssueZilla
Summary: Cannot post attachments to IssueZilla
Status: CLOSED FIXED
Alias: None
Product: Infrastructure
Classification: Infrastructure
Component: Bugzilla (show other issues)
Version: current
Hardware: Mac Mac OS X, all
: P1 (highest) Trivial (vote)
Target Milestone: ---
Assignee: issues@www
QA Contact: issues@www
URL:
Keywords: oooqa
Depends on:
Blocks:
 
Reported: 2003-02-20 16:40 UTC by pluby
Modified: 2004-10-15 04:28 UTC (History)
4 users (show)

See Also:
Issue Type: DEFECT
Latest Confirmation in: ---
Developer Difficulty: ---

Attachments
This is a test (19.54 KB, text/html)
2003-09-15 08:53 UTC, terryt 		no flags Details
Test file (20 bytes, patch)
2003-09-15 14:55 UTC, pluby 		no flags Details | Diff
Add an attachment (proposed patch, testcase, etc.)

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Description pluby 2003-02-20 16:40:52 UTC 
I cannot post an attachment to any issues in IssueZilla. Specifically, I try to 
attach a patch file to issue 11688 and my browser will connect to 
IssueZilla, but IssueZilla will never send a response.

This happens in both Mozilla and Internet Explorer.
Comment 1 pluby 2003-03-04 15:29:05 UTC 
Changing status to "new".
Comment 2 pluby 2003-03-10 06:22:21 UTC 
Changing status as I have patches that cannot be posted to several
open IssueZilla issues.
Comment 3 stx123 2003-03-11 22:11:21 UTC 
Patrick, Kevin,
which browsers do you use?
Do you have hints, which might help to track this down?
Thanks, Stefan.
Comment 4 pluby 2003-03-23 15:57:43 UTC 
Stefan,

I have tried the following combination of browsers and OS versions:

Browser            Mac OS X 10.1     Mac OS X 10.2
-------            -------------     -------------
Mozilla 1.2.1            X                 X
Internet Explorer        X                 X
Safari                                     X

Note: I could post attachments without any problem using the above
browsers until late December, 2002.

The problem appears to be that IssueZilla is having trouble reading
the POST content. For some reason, it appears (from the browser end)
that IssueZilla is trying to read past the end of the POST content
and, since there is no more content, IssueZilla is blocking.

Patrick
Comment 5 pluby 2003-04-13 16:14:34 UTC 
I have more information. I still cannot post attachments when I am
accessing IssueZilla via from my domain: planamesa.com. However, I had
a friend log in as me and post my attachment from within Sun (i.e.
from the sun.com domain) and they had no problem posting.

So, I don't think there is anything wrong with my account. However, I
would guess that IssueZilla is doing some sort of DNS check and, when
I am coming from planamesa.com, the DNS check times out or IssueZilla
does not handle the result properly.
Comment 6 pluby 2003-04-14 04:56:54 UTC 
I have found that cvs also hangs whenever I try to checkout, update,
or commit files using my ssh tunnel (anonymous cvs works fine).

Now that I think about it, these problems started when I switched DSL
providers. My previous DSL provider used a static IP address and my
current provider - SBC Yahoo - uses PPPoE. Could this be the cause of
the problem?

My current DSL connection resolves to the following DNS name:

adsl-67-124-111-87.dsl.snfc21.pacbell.net
Comment 7 utomo99 2003-09-15 06:54:14 UTC 
How about now ? 
If it is solved, I think we can close this
Comment 8 terryt 2003-09-15 08:53:28 UTC 
Created attachment 9319 [details]
This is a test
Comment 9 terryt 2003-09-15 08:56:09 UTC 
Added oooqa keyword.

I just did a test (using MSIE 5.0 from Mac OS 9.x) - it worked for 
me, but Patrick should try from his account.
Comment 10 pluby 2003-09-15 14:55:51 UTC 
Created attachment 9329 [details]
Test file
Comment 11 pluby 2003-09-15 14:57:43 UTC 
It works for me now.
Comment 12 utomo99 2003-09-16 07:43:28 UTC 
solved, closed
Comment 13 Martin Hollmichel 2004-10-15 04:28:09 UTC 
close issue.