Apache OpenOffice (AOO) Bugzilla – Issue 111328
consistent, but randomly timed, "not responding" freezes
Last modified: 2013-01-29 21:43:59 UTC
Seemingly randomly, but *every* time I run it, OO.o gets into a "Not Responding" freeze and I have to "Force Quit" the application. It usually happens within a few minutes of start, and it doesn't seem to ever recover. While this is going on, it is consuming just over 50% of CPU time (according to "Activity Monitor"; I don't know if that's 50% of one core or 50% of total CPU time), and kernel_task is consuming just under 50%. Running dtruss against the process shows very few system calls being made. Occasionally, OO.o will catch the hang and crash instead of hanging, with the crash notification dialog. When it's hanging/frozen, I can move windows around, and the application does redraw itself (no blank squares after other windows hide it), but I cannot interact at all, and I get the spinning beachball of death. Usually, this is triggered by me trying to perform a task, but it's no particular task, as I can usually finish my edits when I reopen the program. Sometimes it'll only happen once; sometimes it happens many times in a row. Examples include selecting a new sheet in Calc and opening the background fill toolbox in Calc and Writer. Occasionally, though, it will do it while I'm not interacting with it at all. I'll attach dtruss and "Sample" output.
Created attachment 69245 [details] Output from "Sample Process" in "Activity Monitor"
Created attachment 69246 [details] system call trace (dtruss)
Created attachment 69247 [details] "Problem Report" from MacOS crash catcher
I have the exact same problem with a Windows 7 machine and have no idea how to resolve it. It has gone on for months and in addition I am unable to update the app at any time.