Issue 127264

Summary: No application will open. Receive error "Failing module:JPEG8"
Product: General Reporter: Rob <ralias>
Component: accessibilityAssignee: AOO issues mailing list <issues>
Status: CLOSED IRREPRODUCIBLE QA Contact:
Severity: Normal    
Priority: P5 (lowest)    
Version: 4.1.3   
Target Milestone: ---   
Hardware: PC   
OS: OS/2   
Issue Type: DEFECT Latest Confirmation in: ---
Developer Difficulty: ---
Attachments:
Description Flags
Error message when attempting to execute AOO application none

Description Rob 2016-12-31 14:30:01 UTC
Created attachment 85899 [details]
Error message when attempting to execute AOO application

I just loaded a new eCS 2.2 Beta machine and went to load my newest version of Apache OpenOffice (4.1.3 GA).  I initially got an error reference the KLIB DLL.  I found the correct version on another eCS platform and installed.  The installation then proceeded without issue.  Once I tried to execute the program I received an error stating missing DLLs.  I read the readme file that came with AOO 4.1.3 and proceeded to download the file "AOO-4130-GA-rpm.wpi" and placed it into the same folder as the base and langpack wpi files.  I proceeded to reinstall selecting all three wpi's and again it seemed to install without errors.  I now get the following error when trying to open a AOO executable: 


"Unable to start Apache OpenOffice!

Execution failed!  Contact technical support.


Return code: 2

Failing module:JPEG8"
Comment 1 Marcus 2016-12-31 15:34:58 UTC
@Rob:
Please note that OS/2 is not an officially supported OS as it is not downloadable from here [1]. But it's a porting that is managed by Yuri Dario on our porting webpage [2].

It's possible that you get more attention/answers when you post your problem also to the users mailing list [3].

[1] http://www.openoffice.org/download/
[2] http://www.openoffice.org/porting/
[3] http://openoffice.apache.org/mailing-lists.html