Issue 128581

Summary: Crash upon launch on MacOS 14.1.2 Sonoma
Product: General Reporter: lancerkind <lancerkind>
Component: uiAssignee: AOO issues mailing list <issues>
Status: CLOSED IRREPRODUCIBLE QA Contact:
Severity: Normal    
Priority: P5 (lowest) CC: mseidel, oooforum
Version: 4.1.15   
Target Milestone: ---   
Hardware: Mac   
OS: macOS 14.0   
Issue Type: DEFECT Latest Confirmation in: ---
Developer Difficulty: ---
Attachments:
Description Flags
Crash report in Console. none

Description lancerkind 2024-01-02 00:40:01 UTC
Created attachment 87205 [details]
Crash report in Console.

I'm a long, long time Open Office user. 

Expect: After install, launching OpenOffice.app will show the initial user interface. 
Result: launching results in the application silently crashing. (See attached log.)

1 Remove previous install of OpenOffice, then downloaded/installed a fresh distribution of "Milestone AOO4115m2 | Build ID 9813".
2 option-click to launch OpenOffice.app, select open
3 nothing appears to happen, but Console reveals the attached crash app log.

Here is an excerpt (full log attached): 
****************************************************************************
-------------------------------------
Translated Report (Full Report Below)
-------------------------------------

Process:               soffice [78486]
Path:                  /Applications/OpenOffice.app/Contents/MacOS/soffice
Identifier:            org.openoffice.script
Version:               4.1.15 (???)
Code Type:             X86-64 (Native)
Parent Process:        launchd [1]
User ID:               502

Date/Time:             2024-01-01 18:14:48.8905 -0600
OS Version:            macOS 14.1.2 (23B92)
Report Version:        12
Bridge OS Version:     8.1 (21P1069)
Anonymous UUID:        0789C1F0-FCC3-DE05-3AC4-847D262EC02D

Sleep/Wake UUID:       544E0A29-1099-4ED9-ADC6-674CF614C636

Time Awake Since Boot: 740000 seconds
Time Since Wake:       829 seconds

System Integrity Protection: enabled

Crashed Thread:        0  Dispatch queue: com.apple.main-thread

Exception Type:        EXC_BAD_ACCESS (SIGSEGV)
Exception Codes:       KERN_INVALID_ADDRESS at 0x0000000000000000
Exception Codes:       0x0000000000000001, 0x0000000000000000

Termination Reason:    Namespace SIGNAL, Code 11 Segmentation fault: 11
Terminating Process:   exc handler [78486]
Comment 1 lancerkind 2024-01-02 00:46:18 UTC
I considered that user settings might cause this, so I renamed the ".../user" folder to "user.old"  When I restarted OpenOffice it crashed and didn't make a new "user" folder.
Comment 2 lancerkind 2024-01-02 00:48:57 UTC
The machine is a 2019 Intel i9 Mac Book Pro, 32MB RAM, Intel UHD Graphics 630 1536 MB.
Comment 3 Matthias Seidel 2024-01-06 10:10:45 UTC
I am not a real macOS user, but the machine I have access to is running macOS 14.2.1 (M1 processor) and OpenOffice runs fine...

Maybe you could try to update the OS to the latest version, Apple seems very busy in fixing bugs at the moment.
Comment 4 oooforum (fr) 2024-05-05 09:22:21 UTC
No news from OP after a couple of months
Feel free to reopen