Issue 128094

Summary: Error when performing a fresh install with German version
Product: Installation Reporter: Matthias Seidel <mseidel>
Component: codeAssignee: AOO issues mailing list <issues>
Status: RESOLVED DUPLICATE QA Contact:
Severity: Major    
Priority: P3 CC: damjan, jim, mechtilde, pescetti
Version: 4.2.0-devKeywords: regression
Target Milestone: 4.2.0Flags: jim: 4.2.0_release_blocker+
Hardware: All   
OS: Windows, all   
See Also: https://bz.apache.org/ooo/show_bug.cgi?id=127731
Issue Type: DEFECT Latest Confirmation in: ---
Developer Difficulty: ---
Attachments:
Description Flags
Error after fresh install none

Description Matthias Seidel 2019-04-18 10:49:18 UTC
Created attachment 86664 [details]
Error after fresh install

I have encountered an error when performing a fresh install
with the German version on Windows 7 64-bit (see attachment).

It seems that the error is related to the French dictionary (bundled
with the German binary) when the profile is created. After the
installation the dictionary is marked as inactive in the Extension
Manager with an "unknown state".

Same problem with French binaries (and bundled French dictionary)
Comment 1 Matthias Seidel 2019-04-18 12:01:55 UTC
Beware:
On some Windows systems it shows the error box on some AOO dies silently
and has to be killed with taskmanager.
Comment 2 Matthias Seidel 2020-05-19 17:18:06 UTC
Additional note, installing these extensions also result in a hanging AOO:

 - Oracle Report Builder
 - AOO PDF Import
Comment 3 Matthias Seidel 2020-05-29 14:42:48 UTC
While testing Dev-m2 (German) on macOS I experienced the same issue described in comment #1.

At the first start AOO hangs after the setup screen. It has to be killed.
The next start is successful, however the French dictionary is not registered correctly.
Comment 4 Matthias Seidel 2020-10-20 14:59:02 UTC
The French dictionary tries to integrate a "Dictionary Switcher" into the AOO menus via a Python script.

This is where it possibly hangs.
Comment 5 Matthias Seidel 2021-07-20 10:12:07 UTC
(In reply to Matthias Seidel from comment #2)
> Additional note, installing these extensions also result in a hanging AOO:
> 
>  - Oracle Report Builder
>  - AOO PDF Import

Wiki Publisher
Comment 6 damjan 2023-10-03 00:50:09 UTC
(In reply to Matthias Seidel from comment #4)
> The French dictionary tries to integrate a "Dictionary Switcher" into the
> AOO menus via a Python script.
> 
> This is where it possibly hangs.

Previously python.exe could not start due to bug 127731, so with that fixed, maybe this needs re-testing.
Comment 7 Matthias Seidel 2023-10-03 07:15:05 UTC
python.exe was used by the French dictionary.
uno.exe was surely used by the failing extensions.

Confirmed FIXED with latest trunk on Windows 10.

Fresh install is successful and all extensions can now be installed without problem!

Thank you!
Comment 8 damjan 2023-10-03 15:36:21 UTC
(In reply to Matthias Seidel from comment #7)
> python.exe was used by the French dictionary.
> uno.exe was surely used by the failing extensions.
> 
> Confirmed FIXED with latest trunk on Windows 10.
> 
> Fresh install is successful and all extensions can now be installed without
> problem!
> 
> Thank you!

That's fantastic news! Thank you for reporting and testing.

Since both bugs have a common cause, shouldn't this be resolved duplicate?

*** This issue has been marked as a duplicate of issue 127731 ***